Erich Marino
Hollywood,FL
Summary
Experienced and highly motivated professional with a passion for learning and a strong desire to contribute, seeking an opportunity in a challenging environment. Committed to providing exceptional customer service, excelling in delivering solutions that exceed expectations. Demonstrating a proven track record of success, adept at adapting to new situations and collaborating effectively with diverse teams. Eager to leverage skills and experience to make a significant impact within a dynamic organization.
Overview
8
8
years of professional experience
Work History
Margaritaville Landshark Bar and Grill
03.2022 - Current
- Provided quality service to guests throughout entire dining experience
- Showcase menu options, make detailed recommendations as requested and answer questions
- Accurately and efficiently handle orders and adapt to fast-paced environment
- Communicate effectively with other servers and kitchen staff to ensure optimal guest experience
- Assist in set-up/preparation before opening and perform closing duties
Valet Service Tech
Lexus
01.2017 - 09.2019
- Valet - Assisted customers by moving cars, pulling up loan cars, assisting customers in transferring items from or to their vehicles, transporting customers to their destinations, and providing the highest quality customer service possible
Medical Biller
JR Medical Billing and Collection Services
07.2019 - 11.2021
- Develop and maintain positive working relationships with others to reach business goals
- Effectively listen to, understand, and clarify clients concerns and issues
- Update customer information in the customer service database during and after each call
- Assist co-workers whenever possible
- Impact the company's bottom line by problem solving and keeping clients happy
Server
Tropical Acres Restaurant
Fort Lauderdale, FL
11.2019 - 01.2021
- Demonstrate genuine hospitality while greeting and establishing rapport with guests
- Develop and maintain positive working relationships with others to reach business goals
- Effectively listen to, understand and clarify guest concerns and issues
- Assist co-workers whenever possible
- Maintain table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Continually monitor dining rooms for seating availability, service, safety and well-being of guests
Education
Associate Of Business Administration - Business
Broward College
Pembroke Pines, FL11.2024
Emergency Medical Technician - Emergency Medicine
Broward College
Fort Lauderdale, FL12.2022
High School -
Monsignor Edward Pace High School
Miami Gardens, FL01.2017
Skills
- Proficient with Microsoft Office
- Internet
- Social Media
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Time Management
- Medical Response
- Stress tolerance and resilience
Timeline
Margaritaville Landshark Bar and Grill
03.2022 - Current
Server
Tropical Acres Restaurant
11.2019 - 01.2021
Medical Biller
JR Medical Billing and Collection Services
07.2019 - 11.2021
Valet Service Tech
Lexus
01.2017 - 09.2019
High School -
Monsignor Edward Pace High School
Associate Of Business Administration - Business
Broward College
Emergency Medical Technician - Emergency Medicine
Broward College