Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erich Moss

Scarborough

Summary

Offering strong interpersonal and organizational skills, ready to learn and thrive in dynamic environments. Brings solid understanding of Urban Planning principles and adept at resolving conflicts and providing clear, constructive feedback on academic writing and editing. Ready to use and develop problem-solving and analytical skills in an Academic Assistant role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Downtown and Culture Student

Town of Whitby
04.2025 - 09.2025
  • Drafted the Town of Whitby’s Neighbourhood Microgrants Program to incentivize grassroots community initiatives, and authored a memorandum to Council recommending program implementation in Spring 2026.
  • Coordinated five public art projects, managing contracts, timelines, budgets, and social media promotion while supporting artists and processing honorariums.
  • Authored a Downtown Benchmarking Report, leading volunteer pedestrian counting data collection and analyzing multi-year trends in demographics, employment, development applications, vacancies, and pedestrian activity.


Graduate Assistant

Toronto Metropolitan University
01.2025 - 04.2025
  • Managed administrative tasks in PLG200 - Planning Principles such as grading, scheduling, and record-keeping to ensure smooth course operations.
  • Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
  • Facilitated student success by identifying areas of improvement and providing constructive feedback on assignments and exams.
  • Developed and managed organized, orderly student databases and tracking systems.

Graduate Student Research Assistant

Toronto Metropolitan University
10.2024 - 01.2025
  • Interpreted and analyzed research data from a mixed methods survey on electric micromobility across three Canadian municipalities to draw conclusions on outcomes.
  • Prepared fact sheets, tables, and graphs using R and Microsoft Excel to summarize research results for the Town of Ajax.
  • Collaborated with two academic colleagues in the School of Urban and Regional Planning on areas of shared research interest like active transportation and electric micromobility.

Customer Service Representative

LCBO
11.2021 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy and efficiency, finding satisfactory solutions for both customers and the company alike.
  • Developed strong product and organizational knowledge to provide informed feedback to customer requests for products, services, and company information.

Education

Masters of Planning - Urban Development

Toronto Metropolitan University
Toronto, ON
06-2026

Honours Bachelor's of Arts - City Studies And Geographic Information Science

University of Toronto Scarborough
Scarborough, ON
06-2024

Skills

  • Positive attitude
  • Fast learner
  • Time management
  • Attention to detail
  • Team collaboration
  • Punctual and reliable
  • Ethical awareness
  • Reading comprehension
  • Research
  • Microsoft Office Suite
  • Conflict management
  • Project coordination

Certification

TCPS Core 2 Certification, Government of Canada, 2025

Timeline

Downtown and Culture Student

Town of Whitby
04.2025 - 09.2025

Graduate Assistant

Toronto Metropolitan University
01.2025 - 04.2025

Graduate Student Research Assistant

Toronto Metropolitan University
10.2024 - 01.2025

Customer Service Representative

LCBO
11.2021 - 01.2025

Masters of Planning - Urban Development

Toronto Metropolitan University

Honours Bachelor's of Arts - City Studies And Geographic Information Science

University of Toronto Scarborough

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