Erich Stopyra
Shipping Manager
Pelham,NH
Summary
Dynamic Shipping Consultant and Project Manager with a proven track record of transforming underperforming shipping operations. Recruited by Lakeside Book Company to lead a complete overhaul of the Shipping Department at its Indiana plant, I spearheaded a comprehensive restructuring initiative that significantly reduced incomplete shipment discrepancies, streamlined transportation planning, and boosted overall operational efficiency.
By fostering cross-departmental collaboration and integrating critical IT upgrades, I dramatically improved process times and increased processing capacity for every shipping employee. These efforts resulted in consistent on-time deliveries, elevated customer satisfaction, stronger interdepartmental relationships, and a more cohesive, high-performing team.
Overview
12
12
years of professional experience
Work History
Shipping Consultant Project Manager
Westaff Staffing Agency- Lakeside Book Comapny
Kendallville, Indiana
10.2024 - 07.2025
- Collaborated cross-functionally to optimize inventory management, reducing stock discrepancies and ensuring accurate order fulfillment.
- Analyzed shipping data to identify areas for improvement, implementing changes that led to more efficient operations.
- Optimized shipment scheduling to reduce transit times while maintaining cost-effectiveness for both clients and the company.
- Overhauled outdated warehouse Shipping management systems, enabling real-time tracking of inventory levels and order statuses.
- Enhanced team productivity with efficient delegation of tasks, ensuring each team member was fully utilized based on skills and expertise.
- Reported regularly to managers on project budget, progress, and technical problems.
- Handled day-to-day shipping and receiving overseeing more than 10 trailers per day.
Shipping Manager
Lakeside Book Company
North Chelmsford, Massachusetts
03.2013 - 08.2024
- Organized storage areas to optimize materials movements and minimize labor hours.
- Prepared shipping documents and worked with Customer service Representatives to get orders shipped properly.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Conducted regular audits of shipping procedures, identifying areas for improvement and implementing corrective actions.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Ensured accurate record-keeping through diligent maintenance of shipment logs and databases.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and shipping companies.
- Managing and responding to Emails, Phone calls, And directly working with Customer service Representatives.
- Lead team of 7 employees packaging, palletizing and shipping up to 100,000 Books per day.
Education
No Degree - Computer Networking
Lincoln Technical Institute
Lowell, MA09-2010
Skills
Transportation planning
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the closure of a Lakeside Book plant in North Chelmsford, Ma this was a extremely difficult task, being involved with the Closure of a Entire manufacturing facility.
Lakeside Book Employee recognition.
Recognized by peers and nominated for a corporate award in acknowledgment of my exceptional ability to unite team members, foster strong communication, and drive significant improvements within the department.
Timeline
Shipping Consultant Project Manager
Westaff Staffing Agency- Lakeside Book Comapny
10.2024 - 07.2025
Shipping Manager
Lakeside Book Company
03.2013 - 08.2024
No Degree - Computer Networking
Lincoln Technical Institute