Summary
Overview
Work History
Education
Skills
Skills
Affiliations
Professional References
Timeline
Generic

Eric Simenson

Fredericksburg,Va.

Summary

To obtain a career in leadership and/or the education department with a fire and EMS System. I have been working toward obtaining different EMS and fire instructor certifications.

Overview

34
34
years of professional experience

Work History

Regional Operations Manager

MMT Ambulance
Lorton & Fredericksburg, VA
04.2024 - Current
  • Established budgets and monitored expenses in the region's operations team.
  • Identified opportunities for cost savings within the region's operations department through process improvements or technology upgrades.
  • Created performance reviews for staff members based on established criteria.
  • Analyzed financial data related to regional operations performance and prepared detailed reports for executive review.
  • Conducted regular meetings with staff members to discuss progress, challenges, and goals.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
  • Provided technical guidance on the implementation of new systems and technologies in the region.
  • Oversaw hiring process for new employees in order to ensure compliance with company standards.
  • Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
  • Organized events such as conferences or workshops aimed at improving operational practices in the region.
  • Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
  • Coordinated with other regional managers to ensure consistency in processes across multiple locations.
  • Ensured compliance with all applicable laws and regulations regarding operational activities.
  • Maintained accurate records of all operational activities in accordance with company guidelines.
  • Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
  • Managed inventory levels within the region to ensure sufficient supplies were available at all times.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Collaborated with corporate leadership on strategic initiatives that would increase efficiency throughout the organization.
  • Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
  • Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Supported and planned various effective marketing and sales strategies.
  • Improved regional processes by coming up with effective methodologies to handle customer complaints.
  • Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.

ALS Provider/CCT Medic/FTO/Ops Lead/Alternate Supervisor

American Medical Response
Richmond, VA
11.2019 - 04.2024

•Operate ambulance equipment and respond to radio transmissions
•Lead and coordinate the team responding to an emergency
•Evaluate the patient’s condition on the scene and perform preliminary diagnosis
•Attend to injuries or sudden illnesses by applying a variety of pre-hospital simple and advanced treatments (first aid, CPR, administering injections and oxygen etc.) or surgical procedures
•Use tech equipment and tools to stabilize patients or provide immediate treatment
•Monitor patient’s condition en-route to the hospital
•Collaborate with interested parties (police, firefighting unit, doctors etc.)
•Write and submit concrete and accurate reports on incidents
•Adhere to established medical protocols and procedures as well as legal guidelines and health and safety standards
•Keep abreast with new treatment and medical procedures through continuous training

  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Trained in the use and understanding of our transport Ventilator.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Remained level-headed and proactive during emergency situations.
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Assessed scenes and prioritized care according to severity of injury or illness.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Inserted IVs and administered oral and injectable medications.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
  • Operated diagnostic systems, adhering to all protocols to minimize machine damage and patient injury.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recorded vascular information such as blood pressure, limb volume changes and oxygen saturation to inform diagnostic processes.
  • Supervised production efforts and completed various quality control procedures.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Reduced process lags and trained team members on best practices and protocols.
  • Trained, managed and motivated employees to promote professional skill development.
  • Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.

Director of Operations/Captain/New Business Manager

Commonwealth EMS
Fredericksburg, Virginia
07.2019 - 11.2019
  • Company Compliance officer
  • Director of Training
  • New business manager
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
  • Developed new promotional strategies to increase customer base and market share, promoting services through diverse channels.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
  • Enhanced production methods and improved employee motivation to maximize team productivity.
  • Increased overall team efficiency and productivity.
  • Worked closely with other stakeholders to immediately address issues and implement effective solutions.
  • Used Traumasoft system to document job tasks and duties for traceability and transparency.
  • Coached other employees in effective customer service and successful selling techniques.
  • Wrote scopes, requirements
  • Wrote company SOP's/SOG's
  • Generated reports to assess performance and make adjustments.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
  • Assigned work to employees based on project requirements and individual team member strengths.
  • Increased customer base and market share by promoting product through diverse channels.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Served as key corporate representative, liaising with multiple departments in support of operational excellence.
  • Provided exceptional leadership on project development.
  • Identified key objectives to re-establish long term plans to meet goals.
  • Developed departmental goals and standards in line with supporting organization's mission and strategic vision.
  • Provided extensive training to newly hired employees and explained corporate policies and processes, helping to educate each on job duties and daily tasks.
  • Created and implemented escalation procedures to efficiently and successfully resolve time-sensitive issues.
  • Built strong, lasting relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Oversaw company operations, including customer service, resource management and profitability.
  • Evaluated and resolved conflicts and addressed internal and external business problems, building customer confidence by actively listening to concerns and giving appropriate feedback.
  • Provided leadership, direction and strategic planning for business unit operations, including labor management, training and process flow, employee engagement and retention, quality, business system demand management and business transformation.

Advance E.R. Tech. / Ambulance Transport Tech.

Novant Health, UVA Health Systems, Culpeper Medical Center
Culpeper, VA
12.2015 - 07.2019
  • Assisting nursing staff with establishing patient I.V. Access.
  • Advance IV Placement via ultrasound Machine
  • Administration of medication following all ACLS, PALS, and REMS Protocols
  • Patient care to include but not limited to placement of orthopedic devices, wound care, etc.
  • Helping to train new staff member.
  • I teach on nursing skills day.
  • I am a trainer for the LUCAS II CPR Device, EZ-IO, and department IV infusion pumps.
  • Created the hospital ED, then hospital wide training programs for the LUCAS II CPR Device, and the EZ-IO.
  • Assisting with creating other training programs for the hospitals ambulance transport team, and the emergency department.
  • Setting up hospital wide CPI NCI Courses.

Assistant Chief

Fredericksburg Rescue Squad
Fredericksburg, Virginia
06.2011 - 06.2016
  • Oversees the daily administrative operations of the Emergency Medical Services Division
  • Acted as the departments  Chief in his absence.
  • Administers the daily field operations of the Emergency Medical Services Division.
  • Supervises, trains, assists and evaluates performance of EMS Captain and Lieutenants.
  • Assist the Chief in the management of policies and procedures to ensure compliance with licensing and certification requirements for all Emergency Medical Services Division staff (CPR, ACLS, PEPP, BTLS, EMT, and Paramedic).
  • Ensures adequate coverage on shift by locating personnel to cover any vacancy which may arise due to leave, illness, resignation, etc., or by serving as an ALS AIC when necessary; coordinates with the Captain and EMS Sergeants to assure coverage.
  • Works with EMS Captain to evaluate the 911 EMS system/services through a combination of data collection and direct observations as well as conduct research and analysis of current and future 911 EMS issues and trends for the continuous improvement of the program and Department.
  • Oversees the management and maintenance of a database which tracks certifications and credentials of all emergency services personnel.
  • Works with the EMS Training Lieutenant to coordinate training opportunities and assures personnel receive the appropriate training as required by their job descriptions and departmental needs as well as coordinating the evaluation of providers in the clinical and operational setting to assure core competency.
  • Investigates EMS related complaints, grievances, infractions of County policy/procedures; recommends corrective actions to the Rescue Chief.
  • Makes recommendations to the Rescue Chief and assists in the preparation of budgets for the Department.
  • Serves as a liaison between the Department of Emergency Services, County Health Department, Mary Washington Hospital, Stafford County Fire and Rescue, Spotsylvania Fire and Rescue, Chancellor Fire and Rescue, the State regulating  agencies  with regards to training and quality assurance.
  • Maintains sufficient administrative and operational supplies for the department with the assistant of the departments supply manager.
  • Inspects EMS equipment and apparatus on a scheduled basis; identifies need for maintenance and/or repairs; may assign housekeeping tasks associated with EMS equipment and materials.
  • Provides operational support in the field as a supplemental support unit/provider as assigned. Performs related work as required.

Safety Director

Woodbridge Wound Healing Center
Woodbridge, Va.
12.2013 - 01.2016
  • I was responsible for the safe and effective operation of the hyperbaric chamber(s) and related support systems.
  • I was responsible for the day-to-day maintenance on the hyperbaric chamber(s) and related support systems.
  • I was charge of all hyperbaric equipment, I was responsibility for the safe and effective operation and maintenance of the hyperbaric chamber(s) and related systems and ancillary components.
  • I made the necessary recommendations for departmental safety policies and incorporate new safety procedures as appropriate.
  • I was an active member of the hospital's safety committee.
  • I had the authority to restrict or remove any potentially hazardous supply or equipment items from the chamber.
  • I provided leadership and safety training to new hyperbaric facility personnel and continuing Education for current HBO Facility personnel.
  • I was responsible for maintaining all facility safety-related standards as required by various licensing and regulatory agencies.
  • I ensured the departments compliance with NFPA 99, chapter 20, Hyperbaric Facilities and with unit safety policies and procedures.
  • I reviewed all department safety incidents, collect information regarding equipment/patient safety, reports relevant incidents to the staff, and periodically provide in-service training related to hyperbarics.
  • I fostered a positive relationship between the department and local Fire Marshall, EMS Directors, and Pressure Vessel Inspector, as appropriate for my location.
  • I Work closely with the Medical Director, Program Director, and Nursing Manager to develop and annually review/revise department policies and procedures and operation and maintenance documents.
  • I conducted fire safety drill with all the department staff.
  • I worked closely with Program Director and DCS Safety Committee to coordinate and approve all hyperbaric chamber upgrades, modifications, and repairs to the hyperbaric system, including interactions with hospital maintenance personnel and outside contractors, to ensure that all maintenance activities are done in accordance with appropriate safety standards.
  • I ensured that the testing of all modifications is performed before manned pressurization.
  • I evaluated hyperbaric chamber equipment/supplies used in the chamber and ensures that they meet all safety requirements before they are permitted inside the chamber.
  • I was responsible for ordering and maintaining a par level for all usable medical supplies, as well as ordering all office supplies for the department.

Critical Care Medic/FTO

Physicians Transport Service
Herndon, Va.
03.2009 - 01.2012
  • I was responsible for assessing patient conditions and providing appropriate medical care as needed, such as establishing I.V. access, administering medication as needed, EKG interpretation, Ect.
  • Transport Critical Care/ALS/BLS patients to and from residence, nursing homes, and hospitals.
  • Maintain knowledge of streets, nursing homes, and hospital locations, in dispatch area.
  • I was responsible for stocking and maintaining the ambulance, acclimating new employees to the company.

Critical Care Medic/FTO

American Medical Response
Alexandria, VA
09.2006 - 03.2009
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  • Responsible for assessing patient conditions and provide appropriate care such as establishing I.V. access, administering medication as needed, EKG interpretation, Ect.
  • Transport ALS/BLS patients to and from residence, nursing homes, and hospitals.
  • Maintain knowledge of streets and hospital locations, in dispatch area.
  • Responsible for stocking and maintaining the ambulance.
  • Responsible for training new EMT-B's and EMT-P's on daily procedures, equipment and patient care.

Critical Care Medic/FTO

Silverspring Ambulance service
Washington, DC
05.1997 - 08.2006
  • I was responsible for assessing patients conditions and provide appropriate care, such as establishing I.V. Access, administering medication as needed, EKG interpretation, etc.
  • I had to maintain knowledge of streets and hospital locations in my dispatch area.
  • Responsible for stocking and maintaining my assigned ambulance.
  • Training of all new EMT's and Paramedic's on equipment and procedures, equipment, ad patient care 

Operations Manager/Medic, Lieutenant

LifeCare Medical Transports Inc
Fredericksburg, Va.
02.2004 - 09.2005
  • Responsible for the operations of region 1, which included 5 stations, and 1 dispatch center, with the assistance of station supervisors and assistance supervisors.
  • My responsibilities too include, but not limited to making sure that all the paperwork from the station makes it to the corporate office, maintaining control of station spending, pursuing contracts for local facilities, and renewing current contracts, dealing with complaints from hospital/nursing home staff and the general public, and assessing the need to open or close stations, I advise the V.P of Operations if the need arises.

Supervisor/Medic, Lieutenant

Physicians Transport Service
Herndon, Va.
10.2002 - 02.2004
  • Responsible for the day-to-day operation of Station-4 during my shift, I take care of the stations inventory; occasionally I work out of the Company's Headquarter and act as the Dispatch supervisor.

Station Supervisor /Medic, Sergeant

LifeCare Medical Transports Inc
Fredericksburg, Va.
12.2001 - 10.2002
  • Responsible for the day-to-day operation of the corporate headquarters.
  • I maintain Payroll for the Wheelchair drivers, EMT's, and Paramedic that operate out of the station.
  • Through junior officers, I maintain 9 ambulances, 5 wheelchair vans, 1 antique ambulance, 1 special vehicle (6 wheel Drive gaiter).
  • I am responsible for making sure that the ambulances, wheelchair vans and the station are kept in operating order, With assistance of a supply officer, I make sure that the supplies for the station and the company are kept up.

Hospital Corpsman

U.S. Navy Reserve US Navy Hospital Corpsman
01.1991 - 01.1998
  • Manage the medical records for over 250 marines and naval medical personal.

Director Of Operations

Webb Ambulance Co
Fairfax, Virginia
01.1994 - 01.1996
  • Responsible, for doing daily duty checks at the beginning of my shifts.
  • Maintaining the medic unit with supplies, other duties include training all new EMT's.

Emergency Room Technician

INOVA Fair Oaks Hospital
Fairfax, VA
  • Responsible for assisting the RN's in assessing patient condition and providing appropriate care such as establishing IV access, blood draw for tests by the lab and maintain documentation on each patient, assisted MD in basic procurers such as suturing, wound debridement, assisted MD in placement of cast.
  • Responsible for stocking and maintaining supplies in the ER.
  • Responsible for training new Tech on daily operations and equipment in the ER.
  • Responsible for instructing new RN's on proper operations of the equipment.

Phlebotomist

Mary Washington Hospital
Fredericksburg, Va.
  • Worked in the lab as a Phlebotomist, responsible for the blood draw in the ER and on the floors.


Education

No degree Medical - Medical

USN Corpsman School
1990

Skills

  • Healogics Hyperbaric Oxygen Therapy(HBO) operator course
  • Healogics Safety Director Course
  • PADI SCUBA Rescue diver
  • PADI Advanced Open Water Diver
  • HazMat Operations
  • Level "C" Decon Operations
  • Level "C" Decon Instructor
  • Va EC Training Course
  • MCIM I&II Instructor
  • Stop The Bleed Instructor
  • CPI Nonviolent Crisis Intervention Instructor
  • AHA & ARC CPR – Instructor
  • AHA & ARC ALCS – Instructor
  • AHA & ARC PALS - Instructor
  • AHA Facility Member
  • ARC Instructor Trainer
  • EMT-Intermediate
  • Fire Fighter I & II
  • ICS -01
  • ICS-100
  • ICS-200
  • ICS-300
  • ICS-400
  • ICS 700
  • ICS 800

Skills

ACLS,PALS,CPR, HAZ-MAT OPERATIONS, ROPE RESCUE LEVEL-I.

WATER RESCUE TECH, PADI RESCUE DIVER, EVOC-III.

RELEASED MEDIC IN REMS REGION, REMS ALS PRECEPTOR, RELEASED INSTRUCTOR TRAINER FOR REMS.

FEMA: IS-01, IS-100, IS-200, IS-300, IS-400, IS-700, IS-800


MICROSOFT: EXCELL, WORD, POWERPOINT

Affiliations

Past Chief/President of Fredericksburg Rescue Squad,

Have been a member since 2009

Professional References

  • Micheal Goeden MD, Past Medical Director, (540) 845-9851
  • Joseph Reintges Paramedic, (256) 503-0757
  • Richard Boamah Paramedic, (434) 227-0007

Timeline

Regional Operations Manager

MMT Ambulance
04.2024 - Current

ALS Provider/CCT Medic/FTO/Ops Lead/Alternate Supervisor

American Medical Response
11.2019 - 04.2024

Director of Operations/Captain/New Business Manager

Commonwealth EMS
07.2019 - 11.2019

Advance E.R. Tech. / Ambulance Transport Tech.

Novant Health, UVA Health Systems, Culpeper Medical Center
12.2015 - 07.2019

Safety Director

Woodbridge Wound Healing Center
12.2013 - 01.2016

Assistant Chief

Fredericksburg Rescue Squad
06.2011 - 06.2016

Critical Care Medic/FTO

Physicians Transport Service
03.2009 - 01.2012

Critical Care Medic/FTO

American Medical Response
09.2006 - 03.2009

Operations Manager/Medic, Lieutenant

LifeCare Medical Transports Inc
02.2004 - 09.2005

Supervisor/Medic, Lieutenant

Physicians Transport Service
10.2002 - 02.2004

Station Supervisor /Medic, Sergeant

LifeCare Medical Transports Inc
12.2001 - 10.2002

Critical Care Medic/FTO

Silverspring Ambulance service
05.1997 - 08.2006

Director Of Operations

Webb Ambulance Co
01.1994 - 01.1996

Hospital Corpsman

U.S. Navy Reserve US Navy Hospital Corpsman
01.1991 - 01.1998

Emergency Room Technician

INOVA Fair Oaks Hospital

Phlebotomist

Mary Washington Hospital

No degree Medical - Medical

USN Corpsman School
Eric Simenson