Erick Aguilar
Los Angeles
Summary
Detail-oriented grocery stocker with strong inventory management and customer assistance skills. Committed to enhancing customer experiences while ensuring product availability and safety compliance. Proactive grocery stocker with a focus on safety compliance and attention to detail. Skilled in inventory monitoring and product merchandising, consistently ensuring quality and freshness while supporting team goals. Dedicated online personal shopper with experience in managing orders and ensuring accurate item availability. Known for effective communication and teamwork, successfully resolving customer inquiries to enhance satisfaction and streamline operations.
Overview
2
2
years of professional experience
Work History
Grocery Stocker
Vons Grocery Store
Los Angeles
01.2025 - 11.2025
- Organized products by category and expiration dates for easy access.
- Stocked shelves with merchandise to ensure product availability.
- Assisted customers in locating items and answering inquiries.
- Monitored inventory levels and reported shortages to management.
- Followed safety protocols while handling and storing products.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Checked expiration dates on perishable items to guarantee freshness.
- Assisted customers in locating desired items within the store.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
- Inspected product quality and quantity before restocking shelves with new items.
Online Personal Shopper
Vons Grocery Store
Los Angeles
01.2024 - 11.2025
- Coordinated online orders, ensuring accurate item availability for customers.
- Communicated with team members to resolve customer inquiries and issues efficiently.
- Provided recommendations for products based on current promotions and seasonal items.
- Ensured timely delivery of online orders while following safety guidelines.
- Satisfied customers with quick, accurate service under tight deadlines.
- Collaborated with management to improve the online shopping experience for customers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted customers and provided excellent customer service.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Processed refunds, returns and exchanges efficiently.
- Provided detailed product information to customers.
- Suggested comparable products to replace out-of-stock items.
- Secured and stored items until customer pickup.
- Analyzed consumer feedback data to understand customer needs better.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Education
High School Diploma -
City of Angels Independent Studies
Los Angeles, CA06-2024
Skills
- Inventory management
- Product merchandising
- Customer assistance
- Order processing
- Safety compliance
- Retail operations
- Team collaboration
- Attention to detail
- Time management
- Customer relationship management
- Workplace safety
- Stock rotation
- Reliability and punctuality
- Product knowledge
- Cleaning and sanitizing
- Reading comprehension
- Physical stamina
- Shelf organization
- Heavy lifting
- Stock replenishment
- Performance improvement
- Customer relationships
- Workstation cleaning
- Verbal and written communication
- Loading and unloading
- Supply restocking
- Cleaning procedures
Timeline
Grocery Stocker
Vons Grocery Store
01.2025 - 11.2025
Online Personal Shopper
Vons Grocery Store
01.2024 - 11.2025
High School Diploma -
City of Angels Independent Studies