Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erick Alonso

Sparks

Summary

Seasoned owner/operator with several years of expertise the field. A competitor, Good with clientele, And a strong background in negotiating deals. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits.

Overview

13
13
years of professional experience
2010
2010
years of post-secondary education

Work History

Owner/Operator

Pack City Pressure Washing
Sparks
07.2020 - Current
  • Managed daily operations for pressure washing services in residential and commercial sectors.
  • Supervised team members to ensure efficient and high-quality service delivery.
  • Coordinated scheduling and logistics for multiple job sites each week.
  • Developed customer relationships through effective communication and service excellence.
  • Handled customer inquiries and feedback to enhance overall service experience.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Developed business plan and budget to maximize profitability.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.

Sushi Chef

Sushi one
Reno
01.2017 - 05.2020
  • Prepared sushi rolls using fresh ingredients and traditional techniques.
  • Maintained cleanliness and organization of kitchen and workstations.
  • Collaborated with team to ensure timely service during peak hours.
  • Monitored inventory levels and assisted with ordering supplies as needed.
  • Developed new sushi recipes to enhance menu variety and appeal.
  • Cleaned, cut, and prepared fish for sushi dishes.
  • Assisted in opening and closing duties such as cleaning, restocking.
  • Managed inventory levels to maintain stock of ingredients and supplies.
  • Resolved conflicts between staff members in an efficient manner.
  • Ordered necessary ingredients from suppliers while maintaining budgetary constraints.

Assistant Kitchen Manager

Red Robin
Reno
03.2012 - 08.2017
  • Assisted in managing daily kitchen operations and staff scheduling.
  • Trained new kitchen staff on food preparation and safety procedures.
  • Oversaw compliance with health regulations and sanitation standards.
  • Implemented quality control measures for food preparation and presentation.
  • Maintained a clean work environment by adhering to sanitation guidelines as required by law.
  • Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
  • Ensured compliance with all health and safety regulations in the kitchen area.
  • Assisted with the hiring, training and supervision of kitchen staff.
  • Provided ongoing coaching and mentoring to staff members to encourage professional development.
  • Created weekly schedules according to business demands while ensuring labor costs remained within budget parameters.

Education

North Valleys High School
Reno, NV

Skills

  • Operations management
  • Customer relationship management
  • Team supervision
  • Inventory management
  • Staff training
  • Leadership
  • Negotiation
  • Vendor negotiation
  • Business planning

Languages

English
Full Professional
Spanish
Professional

Timeline

Owner/Operator

Pack City Pressure Washing
07.2020 - Current

Sushi Chef

Sushi one
01.2017 - 05.2020

Assistant Kitchen Manager

Red Robin
03.2012 - 08.2017

North Valleys High School

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