Erick Aragon-Colon
Lehigh Acres,FL
Summary
Dynamic customer service professional with a proven track record at El Carwash, excelling in fast-paced environments. Recognized for strong attention to detail and proficiency in customer service software, enhancing customer satisfaction and operational efficiency. A reliable team player committed to maintaining high standards of service and cleanliness.
Overview
3
3
years of professional experience
Work History
Customer Service Advisor
El Carwash
04.2025 - Current
- Assisted customers with inquiries, providing accurate information and solutions.
- Gained proficiency in customer service software to manage interactions efficiently.
- Collaborated with team members to resolve issues and enhance customer satisfaction.
- Learned company policies and procedures to ensure compliance during customer interactions.
- Adapted quickly to new tools, improving response times for customer requests.
- Maintained detailed records of customer interactions for future reference and follow-up.
Busser
Olympic Restaurant
02.2022 - 10.2025
- Assisted servers in delivering food and beverages efficiently.
- Maintained cleanliness of dining area and kitchen, ensuring compliance with health standards.
- Collaborated with team members to expedite service during peak hours.
- Organized and replenished supplies, contributing to smooth restaurant operations.
- Reset and cleaned tables quickly to prepare for new customers.
- Adapted quickly to changing priorities in fast-paced environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Avon Park Highschool
Avon Park, FL05-2025
Skills
- Strong attention to detail
- Ability to thrive in fast-paced environments
- Reliable team participant
- Proficient in basic computer applications
- High standard of safety and cleanlinessWillingness to learn equipment
- Self-motivated attitude
Languages
Spanish
Limited Working
Timeline
Customer Service Advisor
El Carwash
04.2025 - Current
Busser
Olympic Restaurant
02.2022 - 10.2025
High School Diploma -
Avon Park Highschool