Erick Araujo
Dallas,US
Summary
- Experienced with leading sanitation teams to ensure clean and safe environments. Utilizes effective communication and organizational skills to maintain high standards. Knowledge of industry regulations and best practices.
- Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Sanitation Lead
Whole Foods Market
Irving, TX
09.2018 - Current
- Supervised and trained new staff.
- Monitored compliance with safety protocols.
- Reduced exposure risks.
Customer Assistant
Whole Foods Market
Irving, TX
09.2018 - 02.2023
- Ensured policies and quality standards were met.
- Provided personalized service.
- Assessed customer needs.
- Drove customer satisfaction.
- Processed customer transactions efficiently and accurately, ensuring smooth checkout experiences.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty through effective communication.
- Implemented improvements in checkout processes that reduced wait times during peak hours.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Personal Trainer/Fitness Instructor
Wonder Fit
Rio de Janeiro, RJ, Brazil
02.2010 - 01.2013
- Fostered a strong community atmosphere.
- Enhanced client satisfaction with early-stage communication.
- Conducted community outreach.
- Led targeted adjustments.
Education
English Student - English Language
North Lake College Main Campus
Irving, TX03-2018
GED - undefined
Federal University of Amazonas Brazil
AM01-2005
Skills
- Health authority coordination for certifications
- Strong mentoring and training capabilities
- Conflict resolution in staff management
- Cash register operation
- Customer complaint resolution
- Customer satisfaction improvement strategies
- Understanding of allergen contamination risks
- Customer inquiries
- Customer satisfaction
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Sanitation Lead
Whole Foods Market
09.2018 - Current
Customer Assistant
Whole Foods Market
09.2018 - 02.2023
Personal Trainer/Fitness Instructor
Wonder Fit
02.2010 - 01.2013
GED - undefined
Federal University of Amazonas Brazil
English Student - English Language
North Lake College Main Campus