Detail-oriented professional with extensive experience in behavioral support and tax preparation. Known for strong problem-solving abilities, effective communication skills, and commitment to confidentiality. Ready to apply expertise to enhance student development and achieve positive outcomes.
Overview
2
2
Languages
1
1
Certification
22
22
years of professional experience
Work History
Behavioral Interventionist
Hawking Charter School
San Diego, California
01.2025 - Current
Implemented behavior intervention plans and evidence-based strategies under the direction of supervising professionals.
Used positive reinforcement, prompting, redirection, modeling, and de-escalation techniques to address challenging behaviors and develop appropriate replacement behaviors.
Provided individualized behavioral support to students in classroom and school settings, promoting positive behavior, emotional regulation, and academic engagement.
Collaborated with teachers, special education staff, counselors, and families to ensure consistent implementation of academic and behavioral interventions for enhanced student outcomes.
Supported students in developing social skills, communication skills, self-regulation, and independence, facilitating improved classroom engagement and peer interactions.
Assisted students with transitions, routines, peer interactions, and participation in classroom and school activities.
Maintained safe, structured, supportive learning environment. effectively responding to behavioral and emotional needs to foster student well-being.
Collected and documented behavioral and academic data to monitor student progress and support data-driven intervention decisions.
Documented student progress, behavioral incidents, interventions, and outcomes in accordance with school policies and confidentiality requirements.
Tax Preparer
J&L Income Tax
San Ysidro
01.2014 - Current
Prepared and filed individual and small-business federal and state income tax returns accurately and in accordance with applicable tax laws and regulations.
Reviewed client financial documents, including W-2s, 1099s, receipts, deductions, and other supporting documentation to ensure accurate tax preparation.
Identified eligible deductions, credits, and tax-saving opportunities, ensuring compliance with federal and state requirements to maximize client benefits.
Communicated with clients to gather required information, clarify financial details, and address tax-related questions.
Entered and verified financial information in tax preparation software, ensuring accuracy and completeness before submission.
Reviewed completed tax returns for errors and discrepancies, enhancing accuracy and ensuring compliance prior to electronic filing.
Maintained confidentiality of sensitive financial and personal information in accordance with company policies and privacy requirements.
Stayed informed of changes to tax laws, filing requirements, and applicable deductions and credits.
Delivered professional customer service, managing multiple client returns effectively to meet critical filing deadlines.
Optical Clerk / Lab Production Tasks
Costco
National City, California
11.2006 - 02.2019
Performed optical lab production tasks, including lens preparation, edging, mounting, fitting, inspection, and quality control according to established procedures.
Operated and maintained optical lab equipment, ensuring safety and efficiency in adherence to manufacturer and workplace guidelines.
Inspected finished eyewear for accuracy, proper fit, lens quality, and workmanship before completing orders.
Assisted with adjustments, repairs, and basic troubleshooting of eyeglasses to ensure proper fit and customer satisfaction.
Coordinated with opticians and optical staff to ensure accurate and timely completion of orders.
Managed multiple customer requests and production tasks, maintaining attention to detail in a fast-paced, high-volume environment.
Organized frames, lenses, supplies, and completed orders while maintaining a clean, safe, and efficient optical department.
Followed privacy, safety, and quality-control procedures when handling prescriptions, customer information, and optical equipment.
Team Member
Kentucky Fried Chicken
Chula Vista, California
04.2004 - 11.2006
Greeted customers, took accurate orders, and resolved issues to enhance customer satisfaction.
Assisted coworkers during busy periods to maintain service efficiency and minimize customer wait times.: Helped coworkers during rush hours to keep wait times low.
Cash Handling: Operated the point-of-sale (POS) register safely and balanced cash drawers accurately.
Food Preparation: Cooked and assembled menu items following strict brand and safety rules.
Ensured cleanliness of dining areas and equipment to comply with health standards.: Maintained clean dining rooms, counters, and cooking equipment to meet health inspection standards.