Erick Avila
Yuma,AZ
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
3
3
years of professional experience
Work History
Store Manager
Journeys Kidz
Yuma, AZ
08.2021 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Barista
Starbucks
Yuma, AZ
02.2022 - 03.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Tempe, AZ06-2025
Associate of Arts - Administration of Justice Studies
Arizona Western College
Yuma, AZ06-2022
Skills
- Employee Training
- Project Management
- POS Systems
- Hourly shift management
- Supply Ordering
- Talent Recruitment
- Retail Inventory Management
- Team Development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
02.2022 - 03.2024
Store Manager
Journeys Kidz
08.2021 - Current
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Associate of Arts - Administration of Justice Studies
Arizona Western College
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