Utilizing data system, I was responsible for scanning each pallet, and taking every piece of cargo to its assigned destination in preparation for outbound delivery.
Delivery and Operations Manager
D.A. Berther Inc.
07.2011 - 03.2023
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Implemented new inventory management system to optimize stock levels and reduce waste.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Developed and implemented strategies to maximize customer satisfaction.
Increased profit by refurbishing damaged or broken commercial restaurant equipment and preparing it for resale or rental equipment.
Receive and supervise commercial restaurant equipment being delivered from companies such as: Saia, XPO, Fedex, UPS, ABF, and Dayton Freight
Operate forklift on daily basis for unloading and loading heavy equipment.
Delivered and installed commercial restaurant equipment.
Upkeep all company vehicles (oil changes, tires, etc.)
Maintain shop and showroom in presentable condition for employees and customers.
Service calls to Schools, restaurants, bars, etc. for commercial equipment.
Bilingual translation and sales assistance in showroom.