Erick Barnes
Ruskin,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Cavalry Scout (19D)
United States Army
Fort Riley, KS
03.2011 - 10.2016
- Lead organized teams with over 5 years of training
- Completed Basic Leadership Training Course provided through United States Military (Army)
- Communicated updates on task completion to supervisors, maintaining smooth operations.
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Operated wheeled and tracked vehicles and communications equipment.
- Conducted inventory reports valued at over $2 million with no discrepancies.
- Supervised security of $2 million worth of highly sensitive equipment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Assistant Rural Carrier
United States Postal Service, USPS
Brandon, MS
10.2016 - 01.2017
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Human Resources Assistant
Suncoast Drivers
Tampa, FL
05.2019 - 11.2019
- Assisted with gathering employees’ credentials
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Developed strong written and verbal communication skills.
- Helped with employee unemployment and I-9 forms to support compliance procedures.
- Filled out I-9 forms as well as workers compensation forms
- Issued drug tests through Quest Diagnostics
- Issued criminal backgrounds checks and motor vehicle reports through Ten street app
- Communicated through Outlook and Slack
- Maintained and updated several excel sheets.
Home Loan Specialist
PennyMac Loan Services
Tampa, FL
03.2020 - 08.2022
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
Education
Bachelor of Science - Business Management, Human Resources
University of South Florida
Tampa, FL08.2020
Associate of Arts - General Studies, Accounting
Hinds Community College
Raymond, MS05.2018
High School Diploma -
Braden River High School
Bradenton, FL06.2010
Skills
- Critical Thinking and Analysis
- Verbal and Written Communication
- Sorting and Delivery
- Spreadsheet Tracking
- Microsoft Office 365
- Google Chat
- Slack
- Remote Video Conferencing(ZOOM)
- Data Entry
- Organization and Time Management
- Customer Service
- Processing Personnel Records Compilation
- HR Support
- Urinalysis Testing
- Wire Transfer
- Personnel Documentation Verification
Additional Information
- Supervised and maintained personnel records for five individuals over a two-year period. Counseled individuals monthly and quarterly on their individual work performance. Assisted in personnel development which resulted in a combined four promotions. Involved in the instruction and performance of up to five personnel, ensuring that training met standards to allow personnel to be competent, safe and effective. Instructed while also performing daily rigorous physical training.
Timeline
Home Loan Specialist
PennyMac Loan Services
03.2020 - 08.2022
Human Resources Assistant
Suncoast Drivers
05.2019 - 11.2019
Assistant Rural Carrier
United States Postal Service, USPS
10.2016 - 01.2017
Cavalry Scout (19D)
United States Army
03.2011 - 10.2016
Bachelor of Science - Business Management, Human Resources
University of South Florida
Associate of Arts - General Studies, Accounting
Hinds Community College
High School Diploma -
Braden River High School
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