Erick Beets
Mesquite,TX
Summary
Dynamic Operations Supervisor at Levy Restaurants with a proven track record in inventory management and staff training. Enhanced guest satisfaction through process improvements and effective communication. Successfully implemented strategies that optimized workflows, resulting in increased efficiency and a motivated team. Committed to quality assurance and operational excellence in fast-paced environments.
Offering solid foundation in leadership and teamwork, eager to learn and grow within operations environment. Contributes to understanding of operational processes and team coordination, bringing strong organizational and problem-solving skills. Ready to use and develop these skills in Store Manager role.
Developed valuable skills in fast-paced operational environment, emphasizing team leadership and process optimization. Strong aptitude for problem-solving and strategic planning, consistently driving successful outcomes. Seeking to transition into new field, leveraging transferable skills to contribute to dynamic team environment.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
Levy Restaurants
06.2023 - Current
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored staff on operational processes and customer service excellence.
- Coordinated inventory management, optimizing stock levels to minimize waste and enhance efficiency.
- Monitored team performance, providing feedback to improve service delivery and productivity.
- Ensured compliance with health regulations through regular inspections and staff training sessions.
- Collaborated with management to develop strategies for enhancing guest satisfaction and operational efficiency.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Manager
The Reserve
03.2022 - 06.2023
- Oversaw daily operations ensuring adherence to quality standards and efficiency protocols.
- Developed training programs enhancing staff performance and operational knowledge.
- Implemented process improvements reducing workflow bottlenecks and optimizing resource allocation.
- Collaborated with cross-functional teams to streamline communication and project execution strategies.
- Managed inventory control systems ensuring accuracy in stock levels and reporting procedures.
- Established safety protocols improving workplace safety compliance and risk management practices.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Education
LL.B. - Law
Universidad Tecnológica De México
Guadalajara, Jalisco, MéxicoSkills
- Inventory management
- Staff training
- Quality assurance
- Process improvement
- Customer service
- Workflow optimization
- Conflict resolution
- Communication skills
- Guest satisfaction enhancement
- Operations management
- Staff supervision
- Team Training
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Operations Supervisor
Levy Restaurants
06.2023 - Current
Manager
The Reserve
03.2022 - 06.2023
LL.B. - Law
Universidad Tecnológica De México