Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Senior Guest Advisor
GameStop
Bell Gardens, CA
05.2023 - 05.2024
Greeted guests, answered inquiries and provided excellent customer service.
Assisted customers with selecting merchandise based on individual needs and preferences.
Conducted cash transactions accurately and efficiently while maintaining proper security procedures.
Provided product knowledge to customers through product demonstrations and trainings.
Organized promotional events to increase sales volume.
Ensured store shelves were stocked adequately with merchandise.
Resolved customer complaints in a professional and courteous manner.
Tracked inventory levels and restocked accordingly as needed.
Maintained cleanliness of the store by organizing merchandise, dusting shelves, vacuuming carpets.
Processed returns and exchanges in accordance with company policies.
Performed daily opening and closing duties such as counting money, balancing tills and preparing bank deposits.
Assisted management in developing creative solutions for operational issues.
Created weekly reports for upper management regarding sales performance.
Production and Inventory Coordinator
Golden West Food Group
Vernon, CA
03.2022 - 12.2022
Maintained accurate records of raw materials, finished products and other inventories.
Developed and maintained an effective system for tracking inventory levels.
Identified discrepancies between physical inventories and computer records.
Created reports outlining inventory levels, usage rates, cost analysis and delivery timescales.
Provided support to warehouse staff in receiving, storing, packing and shipping goods.
Resolved any issues related to supply chain management or inventory control.
Assistant Manager
Little Caesars Pizza
Bell Gardens, CA
05.2021 - 01.2022
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Maintained up-to-date knowledge of company products and services.
Resolved conflicts between team members in an effective manner.