Erick Cordero-Hernandez
Stratford
Summary
Dedicated candidate with experience in customer service and teamwork across various roles. Demonstrates strong communication and multitasking abilities, ensuring high levels of customer satisfaction. Ready to contribute positively to part-time and/or full-time positions open to doing many different things
Overview
2
2
years of professional experience
Work History
2nd Floor Library Assistance
Academic Support Center
Regis College
10.2025 - 04.2026
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
Dining Room Server
Spring Monarch Meadow
Trumbull, CT
11.2024 - 08.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in setting up dining areas to ensure a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to accurately relay orders and accommodate dietary restrictions.
- Monitored dining room cleanliness and organization to maintain health standards.
- Adapted to fast-paced environments while maintaining attention to detail during peak hours.
- Participated in training sessions to enhance service techniques and improve guest satisfaction.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Built long-lasting relationships with residents.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maximized revenue opportunities through attentive beverage service, suggesting pairings that complemented meal choices and refilling drinks promptly.
Herbs Worker
Natures Way Health Food
Stratford, CT
08.2024 - 11.2024
- Maintained cleanliness and organization of store displays to enhance product visibility.
- Stocked shelves with inventory, ensuring optimal product rotation and availability.
- Educated customers on nutritional benefits of organic products to promote healthier choices.
- Collaborated with team members to achieve daily sales goals and improve customer service quality.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
Education
Bachelor of Science - Marketing And Communication
Regis College
Weston, MA05.2029
High School Diploma -
Bunnell High School
Stratford, CT06.2025
Skills
- Friendly, positive attitude
- Customer service
- Flexible and adaptable
- Multitasking Abilities
- Active listening
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
D3 Collegiate Volleyball Player
- Road Trips
- Volunteering with youth sports programs as a Coach for club volleyball players
- Enjoy hobbies that combine physical activity with outdoor exploration
- Animal Care
- Apart of The Hidden opponent as an SGA Rep (THO at Regis College)
- Apart of the Business Student Association as an Communications Coordinator (SBA at Regis College)
Timeline
2nd Floor Library Assistance
Academic Support Center
10.2025 - 04.2026
Dining Room Server
Spring Monarch Meadow
11.2024 - 08.2025
Herbs Worker
Natures Way Health Food
08.2024 - 11.2024
Bachelor of Science - Marketing And Communication
Regis College
High School Diploma -
Bunnell High School