Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Erick De Jesus

Emmaus,United States

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

6
6
years of professional experience

Work History

Area Manager II

Amazon
12.2022 - Current
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Area Manager I

Amazon
10.2021 - 08.2022
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.

Process Assistant

Amazon
01.2020 - 10.2021
  • Handled day-to-day shipping and receiving overseeing more than 30,000 packages per day.
  • Coordinated dispatching of 150 drivers to accomplish daily delivery requirements.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.

Quality Assurance Supervisor

Walmart
06.2018 - 01.2020
  • Monitored product standards and quality-control programs.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Promoted adherence to quality standards by educating personnel on quality control.
  • Implemented process improvements to increase productivity in quality assurance operations.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.

Education

Bachelor of Science - Business Administration And Management

Lehigh Carbon Community College
Schnecksville, PA
01.2026

Skills

  • Microsoft Access
  • Supply Chain Management
  • Microsoft Outlook
  • Manage Budgets
  • Customer Service
  • Risk Management
  • Process Implementation
  • Order Supplies
  • Business Management Principles
  • Cost Management
  • Employee Database Management
  • Project Management

Accomplishments

  • Awarded TPH 2023 Bench Mark Bar Raiser Award for recording top 20% in cost for all of Amazon Logistics.
  • Ranked "Top Tier" highest performance level available for the year of 2022.
  • Top 5% in all of Amazon in People and Connection scores 2022 by owning Engagement and DEI for DAE1.
  • Safety Leadership Associates 97% favorable for 2022%, top 5% in all of Amazon.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Area Manager II

Amazon
12.2022 - Current

Area Manager I

Amazon
10.2021 - 08.2022

Process Assistant

Amazon
01.2020 - 10.2021

Quality Assurance Supervisor

Walmart
06.2018 - 01.2020

Bachelor of Science - Business Administration And Management

Lehigh Carbon Community College

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Erick De Jesus