Erick De La Rosa
West Hempstead,New York
Summary
Experienced Barista with over 2 years of customer service expertise in the food and beverage industry. Skilled in creating and serving a variety of coffee beverages, ensuring exceptional quality and customer satisfaction. Also experience as an on and off delivery driver assistant, assisting with timely and accurate deliveries. Committed to providing excellent service, maintaining a clean and organized workspace, and contributing to a positive team environment.
Overview
3
3
years of professional experience
Work History
Delivery Driver Assistant
Victoria Express
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Lifted and carried packages weighing up to 100 pounds.
- Assisted driver with product or package deliveries to residential and commercial locations.
Barista
Starbucks
01.2022 - Current
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills and creating relationship with regulars
Education
Associate of Arts - Liberal Arts And General Studies
Queens College of The City University of New York
Flushing, NYAssociate of Arts - Liberal Arts And Sciences
Nassau Community College
Garden City, NY12.2024
High School Diploma -
West Hempstead High School
West Hempstead, NY07.2022
Skills
- Communication
- Team Player
- Active Listener
- Customer Service
- Problem Solving Skills/ Decision Making
- Patient
- Time Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
01.2022 - Current
Delivery Driver Assistant
Victoria Express
Associate of Arts - Liberal Arts And General Studies
Queens College of The City University of New York
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
High School Diploma -
West Hempstead High School
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