Erick Esparza
Brownsville
Summary
Motivated UTRGV graduate with a Bachelor’s in Exercise Science and hands-on experience in retail stocking, customer service, sales, and clinical support. Skilled in maintaining organized inventory, patience, communication, assisting customers, and working efficiently in fast-paced environments. Proven ability to communicate well with diverse teams and follow detailed task procedures. Looking to bring a strong work ethic and reliability to the workplace.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cricket Wireless
03.2022 - 08.2022
- Assisted customers with product selection and service inquiries, enhancing overall customer satisfaction.
- Demonstrated in-depth knowledge of wireless products and services, providing tailored solutions to meet customer needs.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed in customer service.
- Collaborated with team members to achieve sales goals, fostering a positive and motivating work environment.
- Maintained store presentation standards, ensuring product displays were organized and visually appealing for customers.
- Resolved customer complaints effectively, contributing to higher retention rates and improved store reputation.
Merchandise Stocker
Walmart
03.2023 - 08.2023
- Stocked merchandise efficiently to maintain optimal inventory levels.
- Collaborated with team members to optimize product placement strategies.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Assisted with unloading shipments and restocking shelves promptly.
- Maintained cleanliness and organization of stock areas to enhance safety.
Physical Therapist Technician
Brownsville Physical Therapy & Sports Medicine
11.2023 - 08.2024
- Documented patient progress, treatments, and data in charts.
- Assisted physical therapists in developing and implementing treatment plans for patients.
- Observed patients during treatments and reported any changes in condition or response to therapy to the physical therapist.
- Administered modalities such as electrical stimulation, ultrasound, laser therapy, and heat and cold therapy to reduce pain and inflammation.
- Prepared and maintained treatment areas, equipment, and supplies.
- Adapted exercises and therapies to meet the specific needs of patients.
- Helped patients with transfers, ambulation, and positioning to ensure safety.
Student Intern
Valley Healing Hands, LLC.
01.2025 - 05.2025
- Performed cleaning, laundry, and folding duties for the clinic.
- Assisted PTAs and PTs with equipment for patients.
- Shadowed PTAs during manual therapies.
- Assisted PTAs with necessary equipment.
- Build rapport with patients at the clinic, and perform interviews with patients to get to know their personal experience with physical therapy.
- Learned how to perform different modalities such as red light and ultrasound therapy.
Physical Therapist Technician
Valley Healing Hands, LLC.
05.2025 - Current
- Performed cleaning, laundry, and folding duties for the clinic.
- Guided patients through the correct technique when performing exercises.
- Assisted patients when performing exercises.
- Provided general educational advice to patients about injury prevention, healthy practices, and nutrition.
- Performed modalities in patients to promote recovery.
- Assisted with office duties such as confirming appointments and answering patient calls.
Education
Bachelor's of Science - Exercise Science
The University of Texas Rio Grande Valley (UTRGV)
Brownsville, TX05.2025
Skills
- Languages: Bilingual (English and Spanish)
- Inventory management
- Customer service
- Multitasking and interpersonal communication
- Strong verbal and written communication skills
- Sales floor maintenance
- Shipment unloading
- Rapport building
- Excellent people skills
Accomplishments
- Latin Honors - Summa Cum Laude May 2025
- University GPA: 3.97 May 2025
Languages
English
Spanish
Timeline
Physical Therapist Technician
Valley Healing Hands, LLC.
05.2025 - Current
Student Intern
Valley Healing Hands, LLC.
01.2025 - 05.2025
Physical Therapist Technician
Brownsville Physical Therapy & Sports Medicine
11.2023 - 08.2024
Merchandise Stocker
Walmart
03.2023 - 08.2023
Sales Associate
Cricket Wireless
03.2022 - 08.2022
Bachelor's of Science - Exercise Science
The University of Texas Rio Grande Valley (UTRGV)