Erick Gonzalez
Irvine,CA
Summary
Consistent track record as effective executive leader with experience overseeing all aspects of business development, product and program execution. Highly motivated manager, planner, and organizer. Innovative problem-solver who meets demanding project objectives on time and within budget. Focused, adaptable, proven project manager delivers results. Strong team player with proven track record in sales methods, business consulting, financial analysis, supporting strategic planning, business case development and change implementation. Able to build consensus among key stakeholders for the implementation and execution of company initiatives. Excellent bilingual communicator that builds upon team strengths in order to identify and solve organizational challenges.
Overview
27
27
years of professional experience
Work History
Director, Planning, Product Development, & Strategy
HYUNDAI CAPITAL INSURANCE
01.2019 - 06.2024
- Lead the product development, pricing strategy, of Hyundai Capital Insurance generating over $57MM in annual net revenue
- Responsible for the department sales planning, marketing, digital, and analytics units in support of HCI business development and growth strategies
- Develop strategy and value proposition for HCI products and programs supporting dealer sales and consumer acquisitions (income growth from $15MM in 2019 to $63MM forecasted for 2024)
- Led the captive/insurance team for the launch of Hyundai Motor America’s first complimentary maintenance program in support of +700K new vehicle sales annually
- Led the captive/insurance team for the oversight and management of Hyundai and Genesis Motor America’s Certified Pre-Owned program to drive brand retention and dealership profitability
- Lead all sales planning and variable compensation management for the field sales force
- Launched first dedicated electric vehicle product in alignment with industry trend and to ensure market share position
- Launched new product sales channels to drive incremental growth and income.
National Sales Director, Hyundai Finance
HYUNDAI CAPITAL AMERICA
05.2016 - 01.2019
- National field sales leader overseeing over 50 team members with $7.5MM in credit originations for Hyundai Motor America
- Responsible for the retention and growth of $1.1MM commercial portfolio
- Successful implementation of new dealer segmentation and portfolio performance model over 840 Hyundai dealers designed to grow assets and reduce credit losses
- Responsible for the management and allocation of $7.2M OPEX budget in order to maximize asset growth and efficient use of resources.
Director, Sales Management
HYUNDAI CAPITAL AMERICA
05.2014 - 05.2016
- Program, incentives, product development and execution lead supporting Hyundai Motor America (over $2B annual incentives budget)
- Responsible for management of all functions in support of Hyundai Motor America sales and incentive development (program, pricing, residual value management, technology, dealer communications, metric tracking, analytics, billing, forecasting, customer loyalty and retention)
- Led relationship between captive financial services company and OEM to support sales growth and dealer engagement.
Senior Manager, Marketing
HYUNDAI CAPITAL AMERICA
07.2012 - 05.2014
- Program management lead for the HCA lease-end revamp (Project Management, Process Improvement, System Integration, Dealer and Customer Communications, and Performance Management)
- Lead for the strategy, development, execution, and tracking of the HCA lease product to support OEM market share growth (5%).
Manager, Sales Management & Process Innovation
HYUNDAI CAPITAL AMERICA
04.2010 - 07.2012
- Unit lead for Dealer Channel managing online portal and dealer communications to all Hyundai and Kia dealers
- Lead for the deployment and execution of key Hyundai Capital America loyalty and retention initiatives (Pre-Approval program, Lease Pull-Ahead, Conquest Offers) resulting in loyalty above 60% for the brand
- Project manager and lead for launch of first ever Hyundai Capital America online dealer portal servicing over 1,600 Hyundai and Kia dealers.
Marketing Program & Product Development Manager
MERCEDES-BENZ FINANCIAL
06.2003 - 03.2009
- Led project team to revamp and revive organization’s value proposition further enhancing organization’s position with customers, dealers, and OEM
- Led project team for the national expansion of new revenue product/fee streams resulting in over $1 million in incremental income the first year of launch
- Played key role in the development of the business strategy and operational launch of new business line for commercial and small business customers growing to over $1 billion in portfolio size
- Completed planning, capital improvement budget planning, and implementation of Mercedes-Benz Financial field offices reorganization- led project team – recruited key operational staff.
Senior Consultant – Energy & Utilities Division
ACCENTURE
06.1997 - 09.2001
Education
MBA in International Management -
Thunderbird School of Global Management (now Part of Arizona State University)
Glendale, AZBachelor of Business Administration – International Finance & Marketing -
University of Miami
Miami, FLSkills
- Cross-functional and multicultural team leadership
- Problem solving
- Create and execute market operating plans
- Organizational/Process management
- Product launch planning
- Identify resources
- Team building – Corporate recruiting
- Develop and validate new processes
- Cost reduction initiatives
- Strategic planning
- Train and develop personnel
- Developing goals, objectives, & priorities
- Coaching and leadership
- Bilingual - Spanish
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureTimeline
Director, Planning, Product Development, & Strategy
HYUNDAI CAPITAL INSURANCE
01.2019 - 06.2024
National Sales Director, Hyundai Finance
HYUNDAI CAPITAL AMERICA
05.2016 - 01.2019
Director, Sales Management
HYUNDAI CAPITAL AMERICA
05.2014 - 05.2016
Senior Manager, Marketing
HYUNDAI CAPITAL AMERICA
07.2012 - 05.2014
Manager, Sales Management & Process Innovation
HYUNDAI CAPITAL AMERICA
04.2010 - 07.2012
Marketing Program & Product Development Manager
MERCEDES-BENZ FINANCIAL
06.2003 - 03.2009
Senior Consultant – Energy & Utilities Division
ACCENTURE
06.1997 - 09.2001
MBA in International Management -
Thunderbird School of Global Management (now Part of Arizona State University)
Bachelor of Business Administration – International Finance & Marketing -
University of Miami
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