Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ERICK GONZALEZ

Concord,CA

Summary

Accomplished Field Sales Representative offering 13 years of comprehensive experience attracting new clients and sourcing opportunities by developing successful sales strategies. Polished in promoting and marketing products and maintaining and building brand presence. Proficient in CRM and Salesforce coupled with excellent knowledge of various sales and negotiation techniques.

Overview

8
8
years of professional experience

Work History

Field Sales Representative

Sonic
02.2025 - Current
  • Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
  • Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.

Account Manager

ATT
04.2022 - 02.2025
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Outside Sales /Technician Specialist

Wave Broadband
12.2017 - 04.2022
  • Conducted product demonstrations, leading to a better understanding and increased interest among potential clients.
  • Forged strategic partnerships with complementary businesses to create cross-selling opportunities that benefited both parties involved.
  • Built strong relationships with key accounts, securing repeat business and long-term loyalty from clients.
  • Maintained accurate records of customer interactions, ensuring seamless communication and follow-up throughout the sales process.

Education

High School Diploma -

Ygnacio Valley High School
Concord, CA

Skills

  • Sales presentations
  • Business development
  • Product training
  • Business relationships
  • Territory management
  • Project management
  • Sales training
  • Lead generation
  • Contract negotiations
  • Product demonstrations

Languages

Spanish
Native or Bilingual

Timeline

Field Sales Representative

Sonic
02.2025 - Current

Account Manager

ATT
04.2022 - 02.2025

Outside Sales /Technician Specialist

Wave Broadband
12.2017 - 04.2022

High School Diploma -

Ygnacio Valley High School