Erick Hernandez Hernandez
Auburn,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Solar Panel Installer
Energy Saving Pros
06.2019 - 09.2022
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
Cashier Team Lead
Jack In The Box
07.2014 - 04.2017
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Placer High School
Auburn, CASkills
- Critical thinking
- Flexibility and adaptability
- Great problem solving skills
- Resilience
- Communication
- Team Training
Timeline
Solar Panel Installer
Energy Saving Pros
06.2019 - 09.2022
Cashier Team Lead
Jack In The Box
07.2014 - 04.2017
Placer High School
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