Erick Limmer
Southgate,MI
Summary
Accomplished Operations Executive with a proven track record at Trusted Business Solution, enhancing customer satisfaction and streamlining loan processes. Expert in operations management and team leadership, demonstrated by increased productivity and operational excellence. Skilled in operational oversight, with a knack for adapting to new situations and leading teams to success.
Diligent [Desired Position] with robust background in streamlining operations and enhancing productivity. Successfully led initiatives that improved workflow efficiency and reduced operational bottlenecks. Demonstrated expertise in project management and strategic planning to achieve organizational goals.
Diligent [Desired Position] with comprehensive background in loan origination and processing. Successfully facilitated numerous loan applications, ensuring compliance with regulatory standards and enhancing client satisfaction. Demonstrated proficiency in financial analysis and customer relationship management.
Overview
14
14
years of professional experience
Work History
Operations Executive
Trusted Business Solution
04.2021 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Loan Officer Assistant
E Mortgage Mgmt
01.2023 - 03.2024
- Answered inquiries and provided superior customer service to clients.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Communicated with customers daily to request information and complete paperwork.
- Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
Executive Loan Expert
Safeway Lending
04.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
President
Island Private Lending LL C
06.2010 - 03.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Education
Associate of Science - Business Economics
University of Michigan, Dearborn
Dearborn, MIAssociate of Science - Licensed Practical Nurse
WCCC District
Detroit, MI06-2025
Associate of Arts - Medical Billing And Codding
Everest College
Dearborn, MI06-2018
High School Diploma -
Grosse ILE
Grosse Ile Township, MI06-1999
Skills
- Operations management
- Operational excellence
- Operations oversight
- Team leadership
Timeline
Executive Loan Expert
Safeway Lending
04.2023 - 02.2024
Loan Officer Assistant
E Mortgage Mgmt
01.2023 - 03.2024
Operations Executive
Trusted Business Solution
04.2021 - Current
President
Island Private Lending LL C
06.2010 - 03.2023
Associate of Science - Business Economics
University of Michigan, Dearborn
Associate of Science - Licensed Practical Nurse
WCCC District
Associate of Arts - Medical Billing And Codding
Everest College
High School Diploma -
Grosse ILE
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