Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Erick Maldonado

Ben White Bingo
Austin,Texas
1
Language
10
years of professional experience

Experienced Firefighter Paramedic with a strong work ethic and critical decision-making skills. Known for calm performance under pressure, coordinated emergency responses, and compassionate patient care in high-stakes situations along with bilingual communications to greater be able to support the community.

Work History

Bingo Runner

10 Years
Ben White Bingo | 10.2016 - Current
  • Distributed bingo cards, daubers, and supplies across the floor efficiently.
  • Verified player purchases and game packets for participation.
  • Assisted callers by relaying game progress and coordinating announcements.
  • Resolved customer questions promptly, maintaining smooth floor operations.
  • Restocked bingo inventory and prepared materials before scheduled sessions.
  • Supported payout and prize distribution with accuracy and discretion.
  • Coordinated with staff to keep games running on schedule.
  • Increased repeat business by building rapport with regular patrons, remembering their preferences, and providing personalized service.
  • Exemplified excellent multitasking skills by simultaneously managing multiple gaming sessions without compromising accuracy or player satisfaction.
  • Assisted in increasing sales revenue through the promotion of special games, events, and packages to customers.
  • Enhanced customer satisfaction by efficiently managing bingo game logistics and ensuring smooth gameplay.
  • Promoted teamwork among colleagues through open communication channels and proactive problem-solving during busy shifts or challenging situations.

Firefighter Paramedic

6 Years
Bexar County ESD 2 | 09.2020 - 09.2026
  • Operated fire apparatus, pumps, hoses, and ladders during emergency response operations.
  • Suppressed structure, brush, and vehicle fires while following incident command procedures.
  • Assessed patients' conditions and prioritized emergency interventions using advanced life support protocols.
  • Administered medications, oxygen therapy, and cardiac care during high-acuity transport.
  • Operated ambulance equipment and maintained readiness of emergency supplies and diagnostic tools.
  • Led scene management and coordinated patient care with fire, police, and dispatch personnel.
  • Mentored junior crew members on patient assessment, treatment procedures, and safety practices.
  • Maintained compliance with clinical protocols, infection control standards, and emergency response requirements.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Inspected turnout gear, SCBA, and equipment for readiness and compliance.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.

Education

Bachelor of Science - Criminal Justice

Texas State University | San Marcos, TX | 05-2018

Skills

Advanced life support
Pediatric life support
Cardiopulmonary resuscitation
Intubation
Airway management
Structural firefighting
Vehicle extrication
Decision-making skills
Fitness and agility
Bilingual (Spanish)
Stress management
Strong work ethic

Languages

Spanish
Native or Bilingual

Timeline

Firefighter Paramedic

Bexar County ESD 2
09.2020 - 09.2026Read More

Bingo Runner

Ben White Bingo
10.2016 - CurrentRead More

Texas State University

Bachelor of Science from Criminal Justice
Read More
Erick Maldonado