Erick Manzi

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• Maintained cleanliness and organization of workstations, promoting a sanitary dining experience for customers.
• Assisted team members with training on menu items and operational procedures to enhance overall efficiency.

• Collaborated with colleagues to streamline workflow during peak hours, improving service speed and quality.
• Implemented inventory management practices, ensuring adequate stock levels of ingredients and supplies.
• Resolved customer complaints promptly, enhancing guest experience and maintaining positive relationships.

• Assisted the counter staff in packing orders for delivery and checked completed orders for accuracy.
• I delivered orders to customers on time and called or texted them to alert them of any traffic delays.
• I was also responsible for receiving payment for customer orders and handling food delivery.