Erick Mata

Detail-oriented Lube Technician with experience performing routine and advanced vehicle maintenance in a fast-paced service environment. Skilled in oil changes, tire services, brake maintenance, fluid exchanges, and minor mechanical repairs. Strong focus on safety, accuracy, and efficiency, with a proven ability to reduce service errors and improve turnaround times.

Key Responsibilities & Achievements:

• Performed oil changes, tire rotations, air and cabin filter replacements, coolant exchanges, and fuel injector flushes
• Serviced brake systems including bleeding brakes, replacing brake pads, resurfacing rotors, and replacing sway bar links
• Mounted, balanced, patched, and replaced tires; replaced headlamp units and addressed minor mechanical repairs
• Executed complex lubrication tasks while identifying and repairing leaks and worn components
• Quickly diagnosed potential mechanical issues and proactively completed minor repairs
• Properly trained in the safe operation of a two-post vehicle lift and adhered to all shop safety procedures
• Implemented environmental safety protocols to reduce hazards and maintain compliance
• Utilized digital logs, Dealer Connect, and service software to track maintenance, service metrics, and vehicle history
• Completed services with an average turnaround time of 20 minutes, contributing to a 10% reduction in customer wait times
• Reduced service errors through attention to detail and consistent quality checks
• Participated in formal training programs to maintain up-to-date technical knowledge

Lube Technician – Take 5 Oil Change

High-performing Lube Technician with experience delivering fast, accurate preventative maintenance in a high-volume Take 5 Oil Change environment. Recognized for efficiency, attention to detail, and strong customer service, consistently contributing to reduced wait times and increased customer satisfaction.

Key Responsibilities & Achievements:

• Performed over 150 routine oil changes per week while maintaining quality and safety standards
• Replaced cabin air filters and conducted early vehicle inspections to identify potential issues
• Monitored vehicle undercarriages for leaks or damage, helping reduce breakdowns among repeat customers
• Advised customers on preventative maintenance using best-practice service recommendations
• Maintained clean, organized workstations to support productivity and safety
• Assisted with opening and closing procedures, including preparing service bays, securing equipment, and completing required checks
• Consistently received positive customer feedback and was considered for promotion due to performance
• Improved workflow efficiency, enhancing overall shop productivity

Grill & Prep Cook – Chipotle Mexican Grill

Reliable and fast-paced Grill and Prep Cook with experience maintaining high food quality standards in a high-volume kitchen environment. Demonstrated ability to work efficiently under pressure while supporting team operations and consistent customer satisfaction.

Key Responsibilities & Achievements:

• Prepared and cooked meats efficiently while meeting Chipotle quality and food safety standards
• Earned a promotion within two months based on performance, reliability, and skill development
• Improved kitchen workflow by maintaining organization and effective time management
• Optimized the use of seasonal ingredients to reduce waste and ensure freshness
• Maintained strict portion control and food quality consistency
• Demonstrated flexibility by supporting multiple kitchen roles as needed