Erick Mayorga
Ontario,CA
Summary
Ambitious, personable sales leader with 8 years of experience in customer service and sales roles. Consistently drives sales and brings in new customers with prospecting and negotiation expertise. Critical thinker and problem solver.
Overview
11
11
years of professional experience
Work History
T3 Tesla Advisor
Tesla
Riverside, CA
12.2022 - 12.2023
- Identified customer needs by asking questions and educating them on Tesla products based on their needs.
- Demonstrated great product knowledge.
- Educated new owners and customers by conducting comprehensive vehicle orientations.
- Maintained a healthy sales pipeline by collecting customer information and scheduling test drives appointments for potential sales opportunities.
- Actively contributed with the achievements of monthly and delivery target goals.
- Kept up with the changes in the EV industry and local incentives, educated customers on special pricing opportunities and company offerings.
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
- Presented and cross sold Tesl ecosystem.
Senior Sales Coach
CarLotz
Pomona, CA
10.2021 - 12.2022
- Train and mentored all new sales representatives
- Developed new sales strategies & inspired staff to provide excellent customer service
- Manage daily performance in sales, consignments, appointments, conversions, follow-ups, & store reviews
- Train and develop teammates surrounding the consignment and sales process
- Lead teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
- Upsell Warranty & products
- Operate with the highest level of integrity in every situation
- Organize paperwork and notes in Customer Relationship Management (CRM).
Freelance Content Creator
Self Employed
07.2018 - Current
- Business to Business Video Advertisements
- Video/Content Creator for commercial & advertising
- Reviewed analytics reports measuring success of campaigns
- Social Media management & Inventory control
- Proficient in Adobe Lightroom & Premiere Pro
- Monitoring website and social media traffic.
Video Content Creator
WestCoast Auto Sales
Montclair, CA
05.2019 - 08.2020
- Posted useful, creative and timely content on social media and website
- Shot & edited video content for Social Media Advertisements
- Defined and recommended detailed solutions to capture images of Vehicle Inventory
- Modifying Vehicle speculations and packages
- Inventory Management
- Ran Social Media Advertisement & maintained social media presence
- Monitored website and social media traffic
- Managed customer digital marketing strategies to meet client goals.
Assistant Manager
Best Drive Motorcars
08.2016 - 04.2018
- Respond to internet inquires through call/ emails and submit information to CRM in a timely manner
- Assisted in mentoring new sales representatives
- Keep all social media sites up to date (vehicle specification and availability)
- Created promotional marketing strategies to stimulate sales growth
- Create strategies to build & expand sales by 30% through social media.
Sales Representative
Geneva Motors
Montclair, CA
02.2015 - 08.2016
- High End vehicle sales up to $250,000
- Solid experience of Sales Contract Administration paperwork
- Maintain a friendly and professional customer service, to keep doors.
Sales Representative
Reliance Remarketing Inc
Ontario, CA
01.2013 - 02.2015
- Willingness to learn as much as possible
- Arranging appointments via Internet/Call Leads
- Maintain a friendly, yet professional customer interactions
- Following up with new or existing customers to generate sales or referrals
- Perform 6 point walk around with customer and demonstrate features.
Education
GED - Education and Training
Chaffey Adult School
Ontario, CA01.2012
Skills
- Bilingual (Spanish)
- Detail oriented
- Interpersonal Skills
- Adaptability
- Strong verbal communication
- Microsoft Office
- Adobe Light Room
- Adobe Premiere Pro
- Problem-solving
Languages
English
Professional
Spanish
Professional
Timeline
T3 Tesla Advisor
Tesla
12.2022 - 12.2023
Senior Sales Coach
CarLotz
10.2021 - 12.2022
Video Content Creator
WestCoast Auto Sales
05.2019 - 08.2020
Freelance Content Creator
Self Employed
07.2018 - Current
Assistant Manager
Best Drive Motorcars
08.2016 - 04.2018
Sales Representative
Geneva Motors
02.2015 - 08.2016
Sales Representative
Reliance Remarketing Inc
01.2013 - 02.2015
GED - Education and Training
Chaffey Adult School
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