Summary
Overview
Work History
Skills
Timeline
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Maria Arreguin

North Hills,CA

Summary

Proven track record in handling high-stress situations with professionalism at Ralph's Food Market, ensuring customer loyalty and repeat business. Expert in shipping and receiving, with a keen attention to detail, I excel in fast-paced environments, demonstrating both hard and soft skills essential for peak performance.

Overview

16
16
years of professional experience

Work History

Wherehouse Receiving/Shipping and Receiving Clerk

Ross Dress for Less
09.2011 - 05.2019
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Customer Service Representative

Ralph's Food Market
02.2003 - 02.2010
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Skills

  • Attention to Detail
  • Self-Motivated and Independent
  • Shipping and receiving
  • Heavy Lifting

Timeline

Wherehouse Receiving/Shipping and Receiving Clerk

Ross Dress for Less
09.2011 - 05.2019

Customer Service Representative

Ralph's Food Market
02.2003 - 02.2010

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Maria Arreguin