Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Cashier

Erick Montoya

Alexandria,VA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

11
11
years of professional experience

Work History

Cashier

S%L Bakeries INC.
McLean, VA
08.2018 - 01.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Greeted customers promptly and responded to questions.

Cashier

Total Wine & More
Alexandria, VA
06.2015 - 08.2018

Greeted guests and made them feel welcome and comfortable in our store.

  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.

Cashier

Harris Teeter Inc
Matthews, NC
11.2011 - 06.2015
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Education

Professional Development, Office Comas, Typing.

Sanz School
1233 20th Street, N.W., Washington DC 20036
06-1992

GED -

Virginia Department of Education. Arlington VA.
1426 N. Quincy Street, Arlington VA 22207
06-1989

Skills

Bilingual English and Spanish

  • Excellent Customer service
  • Credit and Cash Transactions
  • Customer Assistance
  • Retail Merchandising
  • Staff Training

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

S%L Bakeries INC.
08.2018 - 01.2023

Cashier

Total Wine & More
06.2015 - 08.2018

Cashier

Harris Teeter Inc
11.2011 - 06.2015

Professional Development, Office Comas, Typing.

Sanz School

GED -

Virginia Department of Education. Arlington VA.
Erick Montoya