Summary
Overview
Work History
Skills
Websites
Notable Accomplishments
Languages
Accomplishments
References
Timeline
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ERICK MOR

Cedar City,Utah

Summary

Resourceful professional in event management, known for high productivity and efficient task completion. Specialize in strategic planning, stakeholder engagement, and logistical coordination. Excel in communication, teamwork, and adaptability, ensuring successful events that meet client expectations. Organized professional experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences.

Overview

19
19
years of professional experience

Work History

Business Operations Consultant

Gielissen Exhibitions and Events
Flower Branch, GA
01.2024 - 05.2025
  • Advised senior leadership on methods for improving overall organizational effectiveness.
  • Collaborated with stakeholders to define project requirements, timelines, deliverables, and budgets.
  • Drafted reports summarizing findings from analyses completed during consulting engagements.
  • Delivered strategic guidance to senior management teams on maximizing profits and enhancing operational execution.
  • Collaborated with cross-functional teams to ensure successful project execution.
  • Performed gap analyses to determine areas where additional resources are needed or where current resources can be better utilized.
  • Assessed current operations infrastructure and made recommendations for improvements.

General Manager

Freeman
Seattle, Washington
06.2017 - 10.2021
  • Directed account management, design, and operations teams achieving operational transformation for Microsoft account.
  • Transformed underperforming business unit from operating loss to profitability
  • Recruited for and implemented the account management delivery strategy and turnaround of this underperforming business unit in terms of customer feedback (Microsoft) and profitability.
  • Supervised team of 50 direct and 150 indirect reports
  • Achieved 53% revenue growth and $8M gross profit through business transformation initiatives.
  • Reduced costs by 550 basis points while implementing process improvements.
  • Collaborated with sales, account team, design, and operations to meet client expectations.

Assistant General Manager

Freeman
San Francisco, CA
05.2014 - 05.2017
  • Engineered streamlined work stream solutions while guiding large team of cross-functional staff across accounting, sales, operations, design, rigging, custom construction, and unions.
  • Tracked, monitored, and actively directed workflows for multiple projects.
  • Maintained consistent job cost at or below 60% through effective budget management and labor cost controls
  • Attained highest increase in Employee Engagement Survey results in branch history
  • Executed multiple high-profile Tradeshow 200 events including SALESFORCE DREAMFORCE, RSA, ORACLE OPEN WORLD, and CISCO PARTNER SUMMIT.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Negotiated contracts with vendors to secure favorable terms and pricing.

Director of Operations

Freeman
Las Vegas, NV
06.2006 - 04.2014
  • Directed in-house teams to generate over $365M in annual tradeshows business, encompassing 700+ events across 20+ venues at highest producing branch for company.
  • Facilitated coordination of union jurisdictional activities across multiple trades, including Teamsters, IATSE, and IBEW on large scale projects
  • Directed performance reviews for leaders overseeing graphic production, logistics, carpenter shop, custom and modular fabrication teams.
  • Created policies and procedures for improved workflow processes.
  • Established operational guidelines and identified opportunities for improvement.
  • Managed day-to-day operations of a large staff in multiple departments.

Skills

  • Freeman iLead Executive Leadership Training
  • Project management
  • Data analysis
  • Financial analysis
  • Process improvement
  • Operational strategy
  • Negotiation-Labor Agreement
  • Harvard's Negotiating Labor Agreements
  • Leadership presentation skills
  • Dale Carnegie's Leadership Training for Managers
  • After the Hire: Retaining Good Employees
  • FM Global Managing Hot Works Advanced Training
  • Emotional awareness
  • OSHA compliance certification
  • Salesforce
  • SAP
  • Basecamp
  • Microsoft Office
  • Teams
  • Zoom
  • Kronos
  • Power BI
  • Work Front
  • Passport
  • Labor Budgeting Tool
  • Contract negotiation
  • Budget management

Notable Accomplishments

  • Designed the organizational structure, business processes, and financial controls for the 'now' leader in the experiential marketing and live events industry.
  • Doubled revenue for Microsoft corporate account business in three short years.
  • Grew revenue between FY17 - FY20 53% simultaneously reducing operational costs 600 basis points for Seattle branch.
  • Orchestrated highest customer engagement scores with Microsoft.
  • Led national account team to achieve 80%+ top line revenue growth from FY17-FY20 on MS account.
  • Standardized a design and production model across the Microsoft portfolio of flagship events that brought efficiencies in decision making, content aggregation and provided scalability.
  • Directed Microsoft’s asset program representing net billable worth of $15M in new revenue at a 58% direct cost.
  • Produced large scale corporate events including, Microsoft Ignite, Inspire, Ready, Business Application Summit, BUILD and Envision, Salesforce’s DREAMFORCE, and CES (Consumer Electronics Show).
  • Optimized labor efficiencies and strategies that drove operational costs savings.
  • Planned, organized and designed Freeman’s Las Vegas 300K sq ft production facility layout which produced an excess of 700 events yearly.
  • Executed California’s leading business unit encompassing $100M P&L.

Languages

Spanish
Professional

Accomplishments

  • 2011 Freeman Companies Employee of the Year, Las Vegas Branch

References

References available upon request.

Timeline

Business Operations Consultant

Gielissen Exhibitions and Events
01.2024 - 05.2025

General Manager

Freeman
06.2017 - 10.2021

Assistant General Manager

Freeman
05.2014 - 05.2017

Director of Operations

Freeman
06.2006 - 04.2014
ERICK MOR