Erick Naze
Mechanicville
Summary
Dynamic customer service professional with a proven track record in fostering positive guest relations and enhancing operational efficiency. Expertise in time management and active learning ensures a responsive approach to customer needs and safety compliance.
Overview
2
2
years of professional experience
Work History
Court Monitor
Sky Zone Trampoline Park
Clifton Park, NY
08.2025 - 05.2026
- Monitored court activities to ensure compliance with safety regulations and park policies.
- Assisted guests in understanding game rules and trampoline safety procedures.
- Conducted regular inspections of equipment to maintain optimal safety standards.
- Collaborated with team members to address guest concerns and enhance overall experience.
Customer Service
Liberty Ridge Farm
Schaghticoke, NY
08.2024 - 09.2024
- Promoted positive member relations through providing excellent customer service.
- Welcomed and greeted guests and delivered outstanding customer service.
- Assisted stock workers and customer service agents throughout shifts.
- Oversaw business operations, inventory control, and customer service for restaurant.
Education
High School Diploma -
Stillwater High School
Stillwater, NY06-2026
Skills
- Assertiveness
- Active learning
- Client confidentiality
- Attention to detail
- Decision-making
- Composure and emotional control
- Computer proficiency
- Time management
- Collaboration and teamwork
- Customer and Service-oriented
Timeline
Court Monitor
Sky Zone Trampoline Park
08.2025 - 05.2026
Customer Service
Liberty Ridge Farm
08.2024 - 09.2024
High School Diploma -
Stillwater High School