Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erick Nyabicha

Erick Nyabicha

Norlina,NC

Summary

Driven professional with a track record of enhancing operational efficiency at Sheetz through expert file organization and data verification. Excelled in a technical support role at G4S Security Solutions, showcasing strong problem-solving abilities and technical hardware proficiency. Demonstrates a commitment to policy compliance and records maintenance, significantly improving system reliability and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Registry Assistant

Sheetz
05.2024 - Current
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Technical Assistant

G4S Security Solutions
08.2019 - 02.2024
  • Installed technical hardware and software in deskside support environment.
  • Updated supervisor on status of projects.
  • Recorded information surrounding system failure to assist future rebuilds.
  • Repaired hardware infrastructure using hand tools and components.
  • CCTV surveillance and monitoring activities captured on camera to inform authorities of suspicious activities.


Education

GED -

Vance-Granville Community College
Henderson, NC
05.2024

Certificate - Computer And Information Sciences

St.Ann’s College Kisii
Kisii,Kenya
04.2010

High School Diploma -

Amariba Secondary School
Kisii, Kenya
11.2009

Skills

  • Policy compliance
  • Data Verification
  • File Organization
  • Report Generation
  • Information Processing
  • Course Scheduling
  • Records Maintenance

Languages

Swahili
Full Professional
French
Elementary

Timeline

Registry Assistant

Sheetz
05.2024 - Current

Technical Assistant

G4S Security Solutions
08.2019 - 02.2024

GED -

Vance-Granville Community College

Certificate - Computer And Information Sciences

St.Ann’s College Kisii

High School Diploma -

Amariba Secondary School

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Erick Nyabicha