Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Erick Ortega

East Orange,NJ

Summary

Highly motivated professional with a strong background in staff management and operational efficiency, honed through service in the United States Marine Corps. Demonstrates exceptional proficiency in Microsoft Office and superior time management skills. Consistently recognized for enhancing facility operations and customer service standards, with expertise in incident reporting, cash handling, and driving operational improvements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lifeguard Assistant Manager

Boys and Girls Club of Paterson and Passaic
10.2015 - 06.2017
  • Delegated tasks to lifeguard staff, improving facility cleanliness and operational efficiency
  • Developed relationships with local emergency services to streamline coordination during critical incidents
  • Adapted training and instructional methods to suit students from ages 5 to 50

Logs and Records Clerk

United States Marine Corps
06.2017 - 04.2021
  • Prepared reports, log records, directives, and correspondence on aircraft maintenance and repair activity.
  • Handled tasks on data entry equipment as well as supervised maintenance administration functions.
  • Maintained aircraft logbooks and naval aircraft maintenance publications.
  • Analyzed control charts and program maintenance to support maintenance managers and logistics.
  • Handled paperwork and administrative tasks to help keep Marine aircraft in top working order .
  • Responsible for providing Maintenance Control with up-to-date scheduled aircraft maintenance, periodic inspections, and component replacement reports.

Assistant Aquatics Manager

The Funplex
06.2022 - 02.2023
  • Recruited, trained, and supervised a team of over 40 lifeguards, ensuring adherence to safety protocols.
  • Managed daily operations of the water park, including risk management and issue resolution.
  • Processed ticket sales and managed customer transactions for entry passes at The Funplex
  • Managed cash register operations, including handling cash, credit card transactions, and balancing tills at the end of each shift
  • Provided exceptional customer service by answering inquiries and assisting with pass purchases

Delivery Driver

Appathon LLC
07.2023 - 08.2023
  • Delivered packages to residential and business locations, ensuring timely and accurate deliveries
  • Utilized GPS technology to navigate efficiently and optimize delivery routes
  • Provided excellent customer service by following instructions and resolving any issues with deliveries

Education

No Degree - Health Services Administration

Berkeley College
Newark, NJ
12-2024

Renewable Energy & Communications Tower Technician Program -

Airstreams Renewables, Inc.
Tehachapi, CA
06.2022

Culinary Arts of Hospitality and Tourism -

Eastside High School
Paterson, Nj
06.2016

Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Cash Handling & Register Operation
  • Time Management
  • Healthcare policy knowledge
  • Incident Reporting
  • Staff Management

Certification

  • U.S. Secret Clearance
  • American Red Cross First Aid/CPR/AED Certification

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Delivery Driver

Appathon LLC
07.2023 - 08.2023

Assistant Aquatics Manager

The Funplex
06.2022 - 02.2023

Logs and Records Clerk

United States Marine Corps
06.2017 - 04.2021

Lifeguard Assistant Manager

Boys and Girls Club of Paterson and Passaic
10.2015 - 06.2017

Renewable Energy & Communications Tower Technician Program -

Airstreams Renewables, Inc.

Culinary Arts of Hospitality and Tourism -

Eastside High School

No Degree - Health Services Administration

Berkeley College

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Erick Ortega