Erick Estrada Osorio
Chatham
Summary
Seasoned Senior Director with 30 years of international supply chain and operations expertise. Demonstrated success in enhancing performance for Fortune-500 companies through strategic KPI development and transformation initiatives. Bilingual in English and Spanish, I am a hands-on leader with strong communication skills across all organizational levels, proven ability in complex negotiations, process optimization, quality, and operational restructuring across diverse industries.
Overview
35
35
years of professional experience
Work History
Regional Ops & Supply Chain Sr Director
Somfy Systems Inc. / Ind & home automation
Princeton
04.2023 - Current
- Assumed P&L ownership to drive financial performance across operations and production.
- Designed and executed right-sizing inventory and demand plan strategies across multiple regions.
- Redesigned logistics footprint, achieving significant cost reductions and enhanced service times.
- Participated in development of new products, services through collaboration with marketing, R&D teams.
- Ensured compliance with applicable laws and regulations governing business operations, promoting a safety culture.
- Negotiated contracts with vendors and suppliers to reduce costs while maintaining quality standards.
- Executed SAP implementation
- Transformed America’s supply chain team into a data-driven organization focused on efficiency.
- Led cultural transformation initiatives, engaging cross-functional teams in continuous improvement efforts.
- Monitored industry trends and made recommendations on how they could be leveraged by the organization.
- Created policies, procedures, and metrics to improve operational efficiencies within the organization.
- Optimized existing processes through continuous improvement initiatives.
- Analyzed customer feedback to identify areas of improvement in product or service quality.
- Implemented new technologies to streamline processes and enhance productivity.
Supply Chain – Sr. Director Fulfillment Ops
Bed Bath & Beyond / Retail, E-comm
Union
03.2021 - 03.2023
- Oversaw complete Business Division P&L, ensuring effective capital planning and sustainable operations
- Reviewed the Supply Chain Operations strategy and adjusted inventory levels across three regional facilities for over 100,000 SKUs, maximizing working capital efficiencies.
- Developed and implemented 2PL and 3PL strategies to decrease logistics costs and enhance distribution coverage.
- Aligned stakeholders with company's board vision, establishing mission and metrics for business unit.
- Streamlined daily operations, achieving over 90% same day shipping within ten months.
- Led process improvement initiatives, realizing a 61% cost per case reduction within twelve months.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Negotiated agreements with the labor union and internal workers' organizations.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Managed crisis situations to minimize impact on operations and reputation.
Supply Chain Operations Director – Fulfillment
Walmart / Retail FMCG
Frackville
10.2019 - 03.2021
- Oversaw, during COVID waves, the largest nationwide multi-temp fulfillment and transportation operations, managing 2.5 million square feet, with 45,000 rotating SKUs.
- Collaborated with store planning and finance teams to generate sales forecasts and optimize inventory levels.
- Managed operations assets to align with financial goals while fulfilling sales forecasts.
- Led data-driven analyses for stakeholders, justifying investments in technology and transportation equipment.
- Executed process improvement projects that achieved 35% reduction in cost per case within six months.
- Created programs to incentivize employees throughout the region, resulting in improved morale and productivity.
- Implemented policies that ensured compliance with local labor laws while protecting company interests.
- Ensured that safety standards were met at all locations through regular inspections of facilities, equipment, and transportation and delivery operations.
- Secure the cold chain and quality of all SKUs (food).
- Attended events across country and internationally as company's representative.
- Managed crisis situations, ensuring minimal disruption to operations, and maintaining brand integrity (COVID health mobile sites).
Supply Chain Consultant
MW9 / Consulting: food packaging & distribution
Dallas
02.2015 - 10.2019
- Delivered supply chain consulting services to enhance profitability for regional food distributors and food co-packers in Texas.
- Streamlined multi-temp. warehouse operations and inventory management strategies to improve efficiencies.
- Established ERP systems, procedures, and financial controls for client operations.
- Guided operational teams in identifying strengths and weaknesses using restrictions theory.
- Designed and implemented metrics, training programs, and long-term operational strategies.
- Led initial setup for two companies providing sourcing, co-packing, and distribution services for meal subscription industry.
- Navigated food quality certification processes (FDA, Non-GMO) for both companies. Ensured compliance with regulatory requirements and industry standards across all the supply chain and packaging operations processes.
- Managed direct import of Asian food ingredients for resale to clients.
- Developed strategies for risk mitigation in global sourcing initiatives.
- Documented procedures related to supply chain activities such as procurement, storage, distribution.
- Identified potential risks associated with supply chain activities and proposed solutions.
- Built strong relationships with key partners in order to facilitate smooth flow of goods and services across the network.
LATAM COO
Time Warner / Publishing CPG
Mexico City
03.2007 - 11.2014
- Directed P&L management, achieving targeted financial outcomes.
Executed accurate sales forecasting to enhance strategic planning initiatives.
Managed POS functionality, boosting operational efficiency at point of sale.
Oversaw supply chain and printing operations, optimizing resource allocation and productivity. - Established data-driven criteria for magazine cover approvals, content management, and editorial spending.
- Led category management efforts with Walmart-Mexico for printed products.
- Orchestrated strategic negotiations with key partners, including American Express, AeroMexico, Uber, and Starbucks.
- Developed LATAM logistics network for efficient product distribution and reverse logistics.
- Collaborated with local publishing industry to update criteria leading to changes in Mexican advertising laws.
- Implemented strategies that maximized profitability, achieving over 20% revenue increase year-over-year.
- Oversaw operations in printing facilities, distribution, and merchandising, enhancing point-of-sale displays.
- Presented quarterly progress updates at board meetings outlining successes achieved since last report.
- Advocated for corporate social responsibility programs that benefit employees, communities, and environment.
- Engaged with Labor Unions to maintain operational stability
- Managed daily operations, ensuring compliance with quality standards, safety regulations, and legal requirements.
Supply Chain VP LATAM
Applebee’s Intl / Fast casual Restaurants
Kansas City
03.2005 - 03.2007
- Acted as liaison between corporate and international franchisees to enhance brand growth.
- Coached franchisee teams on food safety, local sanitary regulations, and hazardous materials management.
- Consolidated an efficient international distribution network, achieving over 15% food cost reduction year over year.
- Negotiated strategic procurement deals with key suppliers for approximately U$ 120 million annually.
- Supported local teams in supply chain and logistics process improvements through targeted training.
- Facilitated accelerated ROI for international franchises to meet yearly expansion objectives.
- Oversaw new franchise openings, ensuring optimal procurement and operational setup.
- Ensured compliance with food quality standards across various markets through training initiatives.
Supply Chain Logistics Director
YUM BRANDS / Fast Food
Mexico City
09.2001 - 03.2005
- Designed and implemented regional distribution network for over 600 restaurants in Mexico and Central America.
- Negotiated procurement for all non-food SKUs, including equipment, packing materials, services, chemicals, and delivery assets.
- Managed imports of marketing materials, equipment, and specialized construction services for restaurants.
- Oversaw water quality program, securing annual refunds from PepsiCo based on total revenue.
- Introduced hot-delivery guarantee program in Mexico, enhancing consumer satisfaction and service reliability.
- Resolved any logistical issues that arose during the process of shipping products from one location to another in a timely manner.
- Established strong relationships with external partners such as carriers, third party logistics providers, customs brokers.
- Analyzed trends in customer demand data to forecast future product needs more accurately.
Manufacturing Sr Manager
General Electric / Manufacturing
Toluca
04.1997 - 09.2001
- Spearheaded the startup of manufacturing facilities in Mexico, covering 1.2 million square feet, to serve the local market, as well as the Central and South American markets.
- Coordinated cross-functional team for comprehensive setup of labor, equipment, and processes.
- Executed operational P&L responsibilities to ensure financial performance.
- Established performance metrics to monitor progress toward business goals.
- Achieved quality and delivery time objectives through effective oversight.
- Led ISO-9000 and ISO-9002 quality certifications alongside regional customer-specific certifications.
- Drove compliance with local Mexican and Central/South American quality standards.
- Facilitated negotiations with Labor Union to establish staffing for all manufacturing facilities.
- Implemented strategies to enhance operational efficiency and productivity.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Monitored compliance with industry regulations and company policies to mitigate risk.
Sr. Supply Chain Project Leader
VALEO / Automotive
Wolfsburg
02.1990 - 04.1997
- Sourced and evaluated suppliers, achieving timely approvals for quality standards.
- Collaborated with Quality to secure supplier certifications.
- Established import routes from Europe to Mexico for spare parts and components.
- Developed local sourcing alternatives in Mexico, enhancing cost efficiencies over OEM suppliers.
- Updated area procedures to comply with ISO 9000 and VDA 6.1 standards.
- Partnered with Procurement to sustain Lean stock policy and ensure 99.5% on-time delivery of components and assemblies.
- Analyzed customer feedback to identify areas of improvement in products or services.
- Created detailed reports outlining project milestones, tasks completed and budget expenditures.
- Performed quality assurance checks at various stages of development to ensure accuracy and adherence to standards.
- Participated in brainstorming sessions with cross-functional teams to generate ideas for new products or services.
Education
Business and Life Coach Certification -
Health coach Institute
01.2021
Masters - Process Reengineering
I.T.E.S.M. Campus Estado de Mexico
01.1996
Bachelors - Business Administration
I.T.E.S.M. Campus Estado de Mexico
01.1994
Skills
- P&L management
- Inventory management
- Logistics optimization
- Contract negotiation
- Data analysis
- SAP implementation
- Supply chain strategy
- Regulatory compliance
- Cross-functional collaboration
- Crisis management
- Team leadership
- Continuous improvement
- Stakeholder relations
- Culture transformation
Websites
References
- Ana Ma Basurto, Former peer Yum Brands, (469) 416-2332, Anamabas@outlook.com
- Mauricio Aranda, Ex-partner MW9, (972) 357-5621, Mauricio.aranda@gmail.com
- Amir Kremer, Former supervisor (SVP) Applebee’s, 52 (55) 4097-0072, Kremeramir@yahoo.com
References
References available upon request.
Timeline
Regional Ops & Supply Chain Sr Director
Somfy Systems Inc. / Ind & home automation
04.2023 - Current
Supply Chain – Sr. Director Fulfillment Ops
Bed Bath & Beyond / Retail, E-comm
03.2021 - 03.2023
Supply Chain Operations Director – Fulfillment
Walmart / Retail FMCG
10.2019 - 03.2021
Supply Chain Consultant
MW9 / Consulting: food packaging & distribution
02.2015 - 10.2019
LATAM COO
Time Warner / Publishing CPG
03.2007 - 11.2014
Supply Chain VP LATAM
Applebee’s Intl / Fast casual Restaurants
03.2005 - 03.2007
Supply Chain Logistics Director
YUM BRANDS / Fast Food
09.2001 - 03.2005
Manufacturing Sr Manager
General Electric / Manufacturing
04.1997 - 09.2001
Sr. Supply Chain Project Leader
VALEO / Automotive
02.1990 - 04.1997
Business and Life Coach Certification -
Health coach Institute
Masters - Process Reengineering
I.T.E.S.M. Campus Estado de Mexico
Bachelors - Business Administration
I.T.E.S.M. Campus Estado de Mexico
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