Erick Ramirez
New York,NY
Greatness is not a matter of size, it is a matter of attitude.
Unknown
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Mixer and Inventory Manager
Crumbl Cookies Franchises
New York, NY
01.2023 - Current
- Prepare and mix ingredients according to Crumbl Cookies' recipes and standards to ensure consistency and product quality.
- Maintain a clean and organized work environment, adhering to food safety and hygiene standards.
- Collaborate with fellow team members to efficiently fulfill orders and maintain production at the desired pace.
- Assist in training new employees in mixing techniques and company policies.
- Contribute to identifying and resolving production-related issues to improve efficiency and quality.
- Manage ingredient inventory, including ordering and restocking, to ensure a continuous supply.
- Conduct regular inventory audits and implement efficient inventory management practices.
- Contribute to Crumbl Cookies' success by delivering high-quality and delicious products that meet customer expectations.
Water Heater Technician, Inventory & Logistics
Lorenzetti SA Industrias Brasileiras Eletrometalurgicas
Santo Domingo
03.2023 - 11.2023
- Installed, maintained, and repaired Lorenzetti water heaters, ensuring their proper functioning and customer satisfaction.
- Diagnosed and resolved technical issues in water heaters of various capacities and models.
- Assisted customers and end-users in troubleshooting problems and provided guidance on the proper use and preventive maintenance of Lorenzetti products.
- Managed inventory, including ordering, restocking, and conducting regular audits to ensure a seamless supply chain.
- Coordinated the logistics of product distribution and service appointments, optimizing efficiency and enhancing customer service.
- Maintained detailed records of work performed, parts used, and inventory transactions.
- Responded to customer inquiries, addressed concerns, and facilitated warranty claims in a professional and customer-centric manner.
- Collaborated with the customer service team and provided valuable feedback to Lorenzetti's research and development department on product quality and performance.
- Adhered to safety standards and applicable regulations in the installation and servicing of water heaters.
- Troubleshot and diagnosed water heater malfunctions in residential homes.
- Installed new and replacement water heaters, ensuring proper fit and function.
- Connected gas lines for water heaters, tested for leaks, and adjusted burners as necessary.
- Inspected venting systems for proper installation of flue pipes, elbows, connectors.
- Performed preventive maintenance on water heaters to ensure long-term performance and reliability.
- Replaced faulty electrical components such as thermostats, heating elements, relays or switches.
- Removed existing water heaters from customer premises using appropriate tools.
- Cleaned sediment from tanks to improve efficiency of the system.
- Educated customers on proper use and maintenance of their water heater equipment.
- Repaired leaking valves or connections on water heaters.
- Verified that all safety features were functional before leaving the job site.
- Explained warranty coverage options available to customers when purchasing a new unit.
- Provided technical support over the phone to assist customers with troubleshooting issues.
- Scheduled service calls according to customer availability and technician workloads.
- Tracked down hard-to-find parts needed for specific jobs by calling suppliers or searching online databases.
Audio and Video Technician, Network Installation S
Orozco tech
Santo Domingo
02.2018 - 03.2020
- Managed audio and video setups for live events, particularly for church services, ensuring high-quality sound and visuals.
- Installed and maintained office networks, optimizing connectivity and efficiency for clients.
- Conducted computer repairs, installations, and troubleshooting for various clients, resolving technical issues promptly.
- Provided DJ services for parties and events, creating memorable music experiences for guests.
- Collaborated with clients to understand their technical needs and preferences, delivering customized solutions.
- Coordinated logistics and equipment setup for live events, ensuring seamless audio and video production.
- Managed inventory and equipment maintenance to guarantee reliability during events and installations.
- Delivered exceptional customer service, addressing client inquiries, concerns, and technical support needs.
- Adapted to diverse work environments and multitasked effectively in dynamic event settings.
- Contributed to the growth and reputation of Orozco Tech by consistently providing high-quality technical services.
Education
High School -
07.2020
Skills
- Audio and Video Technician:
- Audio and video equipment setup and operation
- Real-time troubleshooting for technical issues
- Video and audio editing skills
- Network Installation:
- LAN design and implementation
- Router and switch configuration
- Network security and intrusion prevention
- Computer Repair and Installation:
- Hardware and software troubleshooting and maintenance
- OS and software installation
- Computer assembly and disassembly
- DJ Services:
- Live music mixing
- Playlist creation and song selection
- Proficiency with DJ equipment and mixing software
- Live Event Management:
- Event logistics coordination
- Technical equipment setup and testing
- Real-time technical issue resolution
- Customer Service:
- Effective communication with clients
- Professional handling of inquiries and concerns
- Technical support facilitation
- Inventory Management:
- Inventory control and tracking
- Regular inventory audits
- Efficient procurement and restocking
- Teamwork:
- Collaborative work with colleagues and clients
- Effective teamwork in live events and technical projects
- Smooth communication and coordination in collaborative environments
- Inventory and restocking
Languages
Authorized To Work: EE. UU.
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Water Heater Technician, Inventory & Logistics - Lorenzetti SA Industrias Brasileiras Eletrometalurgicas
03.2023 - 11.2023
Mixer and Inventory Manager - Crumbl Cookies Franchises
01.2023 - Current
Audio and Video Technician, Network Installation S - Orozco tech
02.2018 - 03.2020
Liceo Las Américas - High School ,