Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Erick Reyes

Houston,TX

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. I'm a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals has gave me experience. Seeking growth and opportunities professionaly.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Segundo's Cleaning
11.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Customer Service Representative

ATS Wheels & Supply
03.2022 - 11.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Project Manager

Kings Custom Homes LLC
06.2020 - 08.2021
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Provided detailed project status updates to stakeholders and executive management.

Education

GED -

Aldine High School
Houston, TX
08.2023

Skills

  • Quick Learner/Adaptive
  • Time Management
  • Professional Communication
  • Resourceful
  • Workflow Optimization
  • Leadership
  • Quality Assurance
  • Goal Oriented
  • Prioritization
  • Data Entry
  • Independent Working
  • Dedicated Team Player

Additional Information

My name is Erick Avid Reyes im a idependent 19 year old. I've taking many task that gave me valuable skills professionaly and throughtout my life. Being able to understand myself helps me underdstand others by giving and receving values. Im patient and able to assert various task at a time while mantaining a steady work ethic. Besides work I love to spend my days with open mind to learning and expericeing anything that elevates my way of living.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant

Segundo's Cleaning
11.2022 - Current

Customer Service Representative

ATS Wheels & Supply
03.2022 - 11.2022

Project Manager

Kings Custom Homes LLC
06.2020 - 08.2021

GED -

Aldine High School

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Erick Reyes