Erick Rios-guzman
Norwalk,CT
Summary
Dedicated and customer-focused barista with 5 years of experience in customer service and retail environments. Seeking a part-time night shift position to utilize my skills in a dynamic retail setting, providing exceptional service and maintaining a clean, organized workspace.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks, Barista
Norwalk, CT
12.2016 - 02.2021
- Prepare and serve high-quality coffee beverages and food items to customers.
- Maintain a clean and organized workspace, ensuring compliance with health and safety standards.
- Provide excellent customer service, addressing customer inquiries, and resolving complaints efficiently.
- Operate cash registers and handle transactions.
- Assist in inventory management, including restocking supplies and placing orders.
- Assist team leaders and members with improving team performance by developing new team work strategies.
Education
Bachelor of Science - Electrical Engineering
The Pennsylvania State University
University Park, PA05-2022
Skills
- Strong customer service and communication skills
- Inventory management and restocking
- Positive and professional
- Ability to work in a fast-paced environment
- Attention to detail and cleanliness
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Barista
Starbucks, Barista
12.2016 - 02.2021
Bachelor of Science - Electrical Engineering
The Pennsylvania State University
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