Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Volunteer Experience
Languages
Timeline

Erick Rivera

Franklin Square,NY

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Reliable and efficient professional with strong communication and customer service skills.

Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.

Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

7
7
years of professional experience

Work History

Electrical Apprentice

Ostroff Electric Contractors Inc.
Manhattan
02.2023 - Current
  • Working in luxury residential properties with lighting under guidance and supervision of professional electricians
  • Ensure safe and efficient operation of setting lighting fixtures, outlets, switches, electrical modules, power panels, and electrical panels
  • Reading blueprints and interpreting construction drawings.

Server and Bartender

Tavern on Jane
Manhattan
08.2018 - 02.2023
  • Sole responsibility for managing liquor and beer inventory
  • Setting up tables prior to opening and ensuring the restaurant is apt for opening
  • Greet customers and present menus
  • Taking and serving food/orders
  • Hosting private parties using multitasking skills, frequent communication and leading staff in efficient execution.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Tutor

Kairos Learning Center
Brooklyn
08.2017 - 07.2018
  • Responsible for helping school age students learn and understand new concepts and complete homework assignments
  • Using critical skills to serve students according to their abilities
  • Using communication skills to connect with parents on progress and lesson plans to ensure optimal results.
  • Supported students with helpful study habits and exam strategies.
  • Coached and mentored less-experienced tutors to observe and measure outcomes.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Met with parents to discuss student progress and address concerns.
  • Developed methods to motivate and engage students in learning.
  • Maintained records of student assessments, tutoring activities and results.
  • Assisted students in developing study skills and strategies.
  • Motivated students with accurate feedback and positive reinforcement.

Electrician

County Electric Inc
Manhattan
07.2016 - 07.2017
  • Working in commercial buildings
  • Responsible for doing tasks arranged by foreman, such as running electrical lines, installing lights and outlets, installing circuit breakers and other electrical hardware, and connecting wiring.

Education

High School -

High School Of Telecommunications Arts And Technology, Brooklyn, NY
06.2016
  • Honor Roll [Semester and Year]
  • Honoree of [Honor Name]
  • Awarded [Award Name]

A. S. Multimedia Programming and Design -

Borough of Manhattan Community College, Manhattan, NY
11.2023
Credits: 57

Skills

  • Problem Solving
  • Team Player
  • Analytical Thinking
  • Communication Skills
  • Microsoft Office
  • Customer Care
  • Customer Relations
  • Microsoft Word
  • Active Listening
  • Computer Proficiency
  • Customer Service
  • Critical Thinking
  • Product Organization
  • Problem-Solving Ability
  • Coordination

Awards

Awarded 3 Semesters of Dean's List for academic excellence

Personal Information

Multimedia Coordinador

Volunteer Experience

09/2022, PRESENT, Iglesia de Cristo Emmanuel, Bronx, NY, Multimedia Coordinador, Provide proper oversight in live streaming, photoshopping, lyric projection, photographers, social media management, and sound technicians., Ensuring each team member is effectively executing their tasks., Holding quarterly meetings for progress and announcements., Communicator in between team members and Elders and Pastors., Seeking continuous improvements to all media platforms.

Languages

Spanish
Native or Bilingual

Timeline

Electrical Apprentice - Ostroff Electric Contractors Inc.
02.2023 - Current
Server and Bartender - Tavern on Jane
08.2018 - 02.2023
Tutor - Kairos Learning Center
08.2017 - 07.2018
Electrician - County Electric Inc
07.2016 - 07.2017
High School Of Telecommunications Arts And Technology - High School ,
Borough of Manhattan Community College - A. S. Multimedia Programming and Design,

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Erick Rivera