Erick Rivera-Lopez
Leesburg
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
7
7
years of professional experience
Work History
Cashier / Laborer
The Home Depot
10.2021 - Current
- Received award of associate of the month twice
- Moreover, providing solutions whenever a customer runs into an inconvenience
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Helped customers complete purchases, locate items, and join reward programs.
- Helped clients transport large or bulky items into vehicles.
- Performed cash, card and check transactions to complete customer purchases.
Front Desk Receptionist
Hernandez Maintenance LLC
03.2017 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Bachelor of Science - Business, Accounting
George Mason University
01.2027
Skills
- Bilingual, native language being Spanish
- Technologically inclined, Have worked on various microsoft 360 applications for the past 5 years Effectively using shortcuts in order to finish schedules and and manage data effectively
- Customer Service
- Financial Records Management
- File Management
- File Organization
- Expense Reporting
Accomplishments
- Achieved organization by introducing Microsoft applications for scheduling tasks.
- Received the Title Associate of the month twice
- Started Video editing and gained a small platform on tiktok
Timeline
Cashier / Laborer
The Home Depot
10.2021 - Current
Front Desk Receptionist
Hernandez Maintenance LLC
03.2017 - Current
Bachelor of Science - Business, Accounting
George Mason University
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