Erick Salto Perez
Tucson,AZ
Summary
Dedicated Armed Security Officer with extensive experience at American Guard Services and multiple awards for service, skilled in incident documentation and de-escalation techniques. Proven ability to enhance safety protocols and foster positive guest relations, ensuring a secure environment. Recognized for reliability and strong leadership in high-pressure situations, contributing to effective emergency response strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Armed Security Officer
American Guard Services
10.2021 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter potential threats and maintain a secure environment.
- Responded promptly to incidents, ensuring effective communication with law enforcement when necessary.
- Assisted in the enforcement of company policies and procedures related to security protocols.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Collaborated with team members to enhance emergency response strategies and techniques.
- Engaged with visitors and employees to foster a welcoming yet secure atmosphere.
- Participated in training programs to develop skills in conflict resolution and crisis management.
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Armed Security Officer
Southern Defense Llc
01.2019 - 10.2021
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
ASE Certified Technician
Brakemax Car Care Centers
04.2019 - 12.2020
- Diagnosed and repaired complex automotive systems, ensuring optimal performance and safety standards.
- Conducted thorough inspections of vehicles to identify maintenance needs and prevent future issues.
- Collaborated with team members to streamline workflow processes and enhance repair efficiency.
- Trained junior technicians on best practices for troubleshooting and repair techniques, fostering skill development.
- Implemented quality control measures that improved service reliability and customer satisfaction ratings.
- Maintained accurate records of repairs and services performed, ensuring compliance with industry regulations.
- Enhanced customer satisfaction with timely and accurate maintenance services for various vehicle models.
- Demonstrated strong problem-solving skills in diagnosing complex mechanical issues and developing effective solutions.
- Assisted customers in understanding their vehicle''s maintenance needs, explaining the importance of routine services and addressing questions or concerns they may have.
- Developed strong relationships with customers, earning repeat business through exceptional service delivery.
Floor Technician
Foothills Rehabilitation Center
02.2019 - 12.2020
- Operated cleaning equipment to maintain facility cleanliness and safety standards.
- Conducted routine inspections of floors to identify maintenance needs and address issues promptly.
- Assisted in training new staff on proper cleaning techniques and equipment usage.
- Implemented effective floor care methods, enhancing overall appearance of rehabilitation center.
- Monitored inventory levels of cleaning supplies and reported shortages for restocking purposes.
- Ensured compliance with health and safety regulations during all floor maintenance activities.
- Resolved patient concerns regarding cleanliness, fostering a positive environment for rehabilitation efforts.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used rotating scrubber equipment to clean and maintain hardwood, ceramic, and laminate floors.
Maintenance Crew Member
Tanque Verde Swap Meet
02.2018 - 04.2020
- Performed routine maintenance tasks to ensure cleanliness and safety of swap meet facilities.
- Assisted in setup and teardown of vendor spaces, enhancing operational efficiency during events.
- Operated power tools and equipment for repairs, adhering to safety guidelines and protocols.
- Conducted inspections on facilities, identifying maintenance needs and coordinating timely repairs.
- Maintained inventory of cleaning supplies and tools, ensuring availability for daily operations.
- Provided exceptional customer service by addressing inquiries and assisting vendors as needed.
- Trained new crew members on safety procedures and efficient maintenance practices, fostering a cohesive work environment.
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Education
GED - Electrician
Pima Community College
Tucson, AZSkills
- Public safety
- Body armor usage
- Report writing
- Guest relation's
- Computer skills
- Incident documentation
- De-escalation techniques
- Facility protection
- Background checks
- Reliability
- Reliable and responsible
- Honest and dependable
- Customer service
- Active listening
- Team Training
- Leadership
- Dependability
- Desire to learn
- Critical Thinking
- Time management
- Adaptability
- Attention to detail
Certification
ASE technician certification
Languages
English and Spanish
Full Professional
Timeline
Armed Security Officer
American Guard Services
10.2021 - Current
ASE Certified Technician
Brakemax Car Care Centers
04.2019 - 12.2020
Floor Technician
Foothills Rehabilitation Center
02.2019 - 12.2020
Armed Security Officer
Southern Defense Llc
01.2019 - 10.2021
Maintenance Crew Member
Tanque Verde Swap Meet
02.2018 - 04.2020
GED - Electrician
Pima Community College
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