Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heaven Samuels

White Plains,NY

Summary

Talented & skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Willing to take on any task to support team and help business succeed. Offers strong skills & abilities. Also a Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Overview

8
8
years of professional experience

Work History

Clerk

United States Post Office
03.2022 - Current
  • Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
  • Trained new clerks on operational procedures, enhancing team performance and efficiency.
  • Resolved customer inquiries and issues promptly, improving overall service satisfaction.
  • Assisted customers with postage purchases, maintaining a high level of product knowledge to provide accurate information.
  • Educated customers on available services such as package insurance, tracking options, and shipping timelines.

Non-clinical

Aya HealthCare
04.2021 - 01.2023
  • Collected, analyzed, and reported on community health data.
  • Completed intake interviews and documented information on each person served.
  • Educated communities on widespread health issues, service providers, and external resources.
  • Referred community members to needed health services.
  • Advised clients or community groups on issues related to self-care.

Logistics

Nordstrom
06.2018 - 10.2020
  • Coordinated shipment details, recording load data and destination.
  • Helped customers navigate store, complete sales and process returns.
  • Resolved customer concerns using strong communication and conflict management skills.
  • Located items for customers by checking sister stores and online options.

Administrator Assistant

Theodore Young
07.2017 - 04.2018
  • Offered caring emotional and social support to children experiencing difficult events.
  • Monitored inventory and ordered new supplies and equipment before stock depletion.
  • Collected and prepared operating reports from time-and-attendance, termination and new hire records.
  • Prepared meeting documentation and transcribed meeting recordings.

Education

SUNY Delhi
Delhi, NY

Skills

  • Cultural awareness
  • Multitasking
  • Critical thinking
  • Telephone etiquette
  • Customer satisfaction
  • Relationship building
  • Customer communication
  • Problem-solving
  • Team building

Timeline

Clerk

United States Post Office
03.2022 - Current

Non-clinical

Aya HealthCare
04.2021 - 01.2023

Logistics

Nordstrom
06.2018 - 10.2020

Administrator Assistant

Theodore Young
07.2017 - 04.2018

SUNY Delhi

Similar Profiles

CREATE PROFILE