Erick Silva

Broadcast Engineer N1

• Support and maintain live broadcast, transmission, and playout systems in a 24x7 TOC/MCR environment
• Troubleshoot audio/video, routing, multicast, and signal flow issues to minimize service interruptions
• Work with platforms and equipment including AWS, Nimbra Edge, Haivision, Multiple Evertz products, Utah Scientific Router, Nevion Protection switches, Net Insight, TAG Monitoring, Synamedia, various playout systems like, Cinegy, Inetsat and Grass Valley
• Monitor and troubleshoot live contribution and distribution feeds across fiber, satellite, and IP workflows
• Assist TOC with service checks, failovers, and troubleshooting during outages and live events
• Coordinate with engineering teams, operations, vendors, and clients to resolve technical issues and maintain service reliability
• Use monitoring and troubleshooting tools such as Boro, Graylog, DekTek TSA, Dataminer, TAG, and Sentry-Medius
• Create and maintain Visio diagrams, SOPs, and operational documentation for workflows and system configurations
  Team Supervisor – TOC
• Led and supported a team of broadcast operators to ensure execution of Adhoc events while maintaining a 24x7 operation
• Oversaw daily operations, delegated tasks, and led escalations during live events and outages
• Participated in management meetings and contributed process improvement ideas to enhance operational workflows
• Ensured operators followed reporting procedures and client communication standards
  TOC Technician
• Supported live and full-time broadcast services, ensuring operational stability and timely execution of events
• Configured and managed operational resources including antennas, IRDs, encoders, decoders, converters, and monitoring systems
• Used service diagrams and monitoring tools to troubleshoot A/V quality issues, transport problems, and equipment failures
• Collaborated with engineering and network teams to resolve technical issues during live broadcasts
• Monitored fiber and IP transport performance using Nimbravision and related monitoring tools
• Used Dataminer for alarming, source failovers, and equipment monitoring
  Opened and followed up on trouble tickets with internal teams and third-party vendors to ensure timely resolution
• Maintained professional communication with clients during outages, maintenance activities, and live event support

Technical Director

• Operate Grass Valley production switcher, managing transitions between live sources, servers, graphics inserts, and billboard ads during live broadcasts
• Collaborate with TOC and engineering teams to perform technical check-ins of production equipment, transmission paths, including fiber circuits, RF and LiveU sources
• Validate audio/video quality across multiple POPs, including validating server playout, captions, 5.1 audio, bars & tone, SCTE and backup source readiness
• Execute live show elements including commercial breaks, 2-boxes, lower thirds, score inserts, and sponsored graphics in sync with AD cues
• Monitor live feeds during broadcasts and respond rapidly to signal or source issues, by taking a viable backup
• Work closely with engineering staff to troubleshoot signal flow and technical issues during live events to minimize on-air disruptions
  List Manager
• Manage live playlists and commercial execution for high-profile sporting events in a live production environment
• Perform 100% QC of commercials, graphics, billboards, and show assets prior to air, escalating discrepancies and timing issues
• Operate multi-channel Grass Valley UI to edit multiple playlist making multiple break adjustments
• Coordinate with Associate Director and traffic teams on last minute commercial revisions, and format changes
• Coordinate with Technical Director to validate show assets and playback elements in real time to ensure Audio/Video quality and seamless broadcast execution

Master Control/Media

• Responsible for the accuracy and execution of each element in a 24x7 broadcast environment
• Troubleshoot on air issues and equipment failures while keeping detailed trouble tickets
• Receive, monitor and capture multiple live feeds via SAT downlink
• Swift turnaround of news segment capture; cut for time and unauthorized content
• Responsible for quality control check of all assets being retrieved and ingested
• Process and verify paid assets that are obtained via various media management sites (FTP, E.R, Dropbox)
• Report assets not meeting broadcast standards/play-out format
• Transferred/purged assets to maintain servers operating optimal.

Operations Supervisor

• Responsible for multiple MCRs and personnel which included average of 60 networks/playlists and 10+ operators
• Directly communicated with clients regarding any on air issues and delivered daily reports providing further details and future protocols
• Participated in weekly management meetings
• Created and amended operation procedures for operator reference
• Finalized schedules and time sheets
• Responsible for quarterly performance reviews

TOC

• Prepared and managed fiber and satellite downlinks
• Explored fiber issues and equipment failures, keeping detailed reports and escalated if needed
• Utilized various encoders, decoders and converters to modify A/V specs
• Closely monitored daily work orders ensuring no anomalies
• Utilized VR servers and Sony decks to capture feeds
• Communicated directly with control rooms, confirming satisfaction with content delivery

Master Control

• Expert in multi signal surveillance in 24x7 live environment
• Monitored air path assuring quality playout while confirming downlink/return
• Utilized iTX and Harris automation systems for playlist editing, appending and verification
• Responsible for event execution and playout of multiple playlists
• Experience with various router panels
• Managed playlist and provided counts during live morning show
• Prepared "360" VR servers for premier recordings
• Responsible for troubleshooting on air discrepancies and keeping detailed reports

Digital Media

• Proficient in audio and video quality control check as well as subtitle and CC verification
• Received digital assets from clients and other EDM facilities via FTP, Aspera, F-Zilla, E.R
• Utilized DIVA content storage for retrieving and archiving of digital assets
• Dubbed long and short form media into servers
• Experience in capture and quick turn-around of live feeds
• Familiar with media transcoding using Roget Carbon Coder

Master Control

• Managed master control during live breaking news events.
• Worked closely with control room to manage breaks and time.
• Manually rolled breaks for live programming using Louth switcher.
• Utilized Harris automation to manage, balance or revise multiple playlists.
• Built transmission playlists from scratch (while in DR) using traffic .pdf logs as guide
• Dubbed long and short form media into database servers using industry standards.
• Created Metadata and formal time sheets for various shows.
• Analyzed and logged transmitter readings every two hours confirming peak performance.

Video Playback

• Videotape playback for live talk shows, local and national newscast.
• Responsible for recording daily air checks.
• Managed program tape library in MCR.