Erick Tolentino
Burlington,NC
Overview
9
9
years of professional experience
Work History
Manager
Countryside Collectibles
05.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Book keeping. Invoices once a month to all vendors (over 150 vendors) in the store. Made sure everyone was paid before late fee was charged by either texting or giving them a call.
- Make sure POS is running smooth and correctly before store opens and backup is necessary.
- Keep up with payroll.
Waiter / Bartender
Compadres Mexican Restaurant + Taco Loco
05.2018 - 05.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
Jordan Matthews High School
Siler City, NC05-2016
Skills
- Bilingual (English Spanish)
- Leadership
- Payroll
- Retail Management
- Microsoft
- Time Management
- Great people's person Lots of experience talking to people
- Verbal and written communication
- Complex Problem-Solving
References
- Bobby Steele
(919) 663 2034
brsteelejr@gmail.com
- Jonathan Pavon
(984) 248 8138
jonapav6113@gmail.com
Timeline
Waiter / Bartender
Compadres Mexican Restaurant + Taco Loco
05.2018 - 05.2020
Manager
Countryside Collectibles
05.2015 - Current
High School Diploma -
Jordan Matthews High School
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