Erick Vicencio
Software Engineer
Panorama City,CA
Summary
Experienced IT Professional with over 5 years of experience in the Tech Industry. Excellent reputation for resolving problems and improving customer satisfaction. Motivated student completing Computer Science degree. Experienced in Agile and Scrum environments. Supports team administrative, project coordination, design and programming needs. Fluent in C/C++, Java, Python and easily adaptable to OOP languages.
Overview
2
2
Languages
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Teacher's Assistant
Los Angeles Unified School
North Hollywood, California
10.2017 - 06.2021
- Set up printer networks for teachers and administration.
- Managed school's tech infrastructure, kept track of warranties and known issues.
- Worked with kids K-5 in reading, math and computer science.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Geek Squad Consultation Agent
Best Buy
Pacoima, California
09.2020 - 02.2021
- Scheduled and consulted clients with repair and warranty activities.
- Set customers up with appropriate tech support and service plans for their devices.
- Offered over the counter tech support to clients.
Computer Technician
Fry's Electronics
Burbank, California
12.2016 - 02.2019
- Constructed custom PC's for media creators in film, gaming, and research industries.
- Updated and managed a ticketing system to keep track of work orders.
- Maintained and replaced network infrastructure around the store.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Education
Bachelor of Science - Computer Science
California State University - Northridge
Northridge, CA 08.2019 - Current
Skills
C/C, Java, HTML, CSS, Javascript, Swift, GO, Python
undefinedProjects
Elysium Instant Messenger
- Built functional chat application inspired by the now defunct AOL Instant Messenger in a team of five.
- Designed and implemented front-end website forpresentation and deployment.
- Used AGILE and SCRUM for project management.
https://github.com/xdmtk/elysium
Timeline
Geek Squad Consultation Agent
Best Buy
09.2020 - 02.2021
Bachelor of Science - Computer Science
California State University - Northridge
08.2019 - Current
Teacher's Assistant
Los Angeles Unified School
10.2017 - 06.2021
Computer Technician
Fry's Electronics
12.2016 - 02.2019
Similar Profiles
Myisha Griggs JonesMyisha Griggs Jones
Special Education Teacher, SDC Autism TK-2 Grade at Los Angeles Unified School District, White Point Elementary SchoolSpecial Education Teacher, SDC Autism TK-2 Grade at Los Angeles Unified School District, White Point Elementary School
PAULA BECHDIKIANPAULA BECHDIKIAN
Resource Specialist Teacher at Pacoima Middle School - Los Angeles Unified SchoolResource Specialist Teacher at Pacoima Middle School - Los Angeles Unified School
Emily Marie HernandezEmily Marie Hernandez
Assistant Principal at Wilshire Park Elementary School, Los Angeles Unified School DistrictAssistant Principal at Wilshire Park Elementary School, Los Angeles Unified School District
Gabriel SandovalGabriel Sandoval
Loss Prevention Investigator at Neiman MarcusLoss Prevention Investigator at Neiman Marcus
Brittany LivingstonBrittany Livingston
Business Development representative at Coyote LogisticsBusiness Development representative at Coyote Logistics