Summary
Overview
Work History
Education
Skills
Projects
References
Languages
Timeline
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SAMWEL BENO MVUNGI

Dar es salaam

Summary

Dynamic professional with a proven track record at UBA Bank, excelling in operational audits and compliance evaluations. Skilled in database management and troubleshooting, I leverage strong problem-solving abilities to enhance efficiency. Adept at collaborating with teams, I drive impactful results through effective communication and adaptability in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Audit Trainee

UBA Bank
Dar es Salaam
04.2025 - 09.2025
  • Supported operational audits and participated in internal control reviews.
  • Assisted in identifying risks and evaluating compliance with banking policies.
  • Worked with data systems to analyze reports and highlight inefficiencies.
  • Collaborated with audit and compliance teams to ensure policy alignment.

Research Officer with ICT

African Academy for Public Health
Dar es Salaam
02.2024 - 05.2024
  • Collected and recorded research data using digital tools, ensuring accuracy and efficiency in data entry.
  • Provided technical support to the research team, troubleshooting mobile devices and software issues to facilitate smooth operations.
  • Assisted in preparing digital reports and presentations based on research findings for stake-holders and decision makers.
  • Used data collection applications to gather and upload data in real time.

Sales & Marketing Officer with ICT

Fahari Motors
Dar es Salaam
07.2023 - 01.2024
  • Managed Client documentation and organized digital records for car sales.
  • Managed and updated the company website and social media platforms to enhance digital marketing and customer engagement.
  • Conducted market analysis and identified growth opportunities, improving the companies market reach.
  • Designed digital marketing campaigns using email marketing and online advertisements.
  • Making kin follow ups on customer payment activities that contribute to the growth of the company.
  • Developed and executed digital marketing strategies, utilizing social media and online platforms to attract potential buyers.
  • Did computer maintenance and overall repairing of the computers with problems.
  • Installation of operating systems to the user’s computers and updating the system security to ensure malware free.
  • Provided technical support, troubleshooting network and software issues for end users.
  • Trained staff on using digital tools for sales, marketing and customer service.

ICT Officer

Tanzania Revenue Authority (TRA)
Dar es Salaam
07.2022 - 10.2022
  • Maintained internal infrastructure requirements including laptop and desktop computers, switches, firewalls, printers, phones, security updates, internet, intranet, LANs, and network segments.
  • Provided first-level technical support to employees, assisting with software and hardware issues.
  • Demonstrated strong troubleshooting skills by quickly diagnosing and resolving problems to ensure minimal downtime.
  • Participated in a simulated cybersecurity incident response drill.
  • Assisted in identifying the threat, isolating affected systems, and documenting the response for future reference.
  • Troubleshooted system failures and identified roadblocks in the network.
  • Inspected LAN infrastructure and fixed minor and major problems/bugs.
  • Inventory management, supported the management of IT assets, tracking hardware and software inventories.
  • Troubleshooted hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
  • Assisted with the integration of various systems using SQL and Oracle ensuring smooth data management and functionality.
  • Collaborated with IT team in issues of stock-taking, knowing devices that are new, have faults that can be solved and those which cannot function anymore.

Education

Bachelor of Science - Information Technology

The Institute of Finance Management (IFM)
Dar es Salaam, Tanzania
01.2024

Advanced Certificate of Secondary Education - PCB

St. Amedeus Secondary School
Kilimanjaro
01.2020

Certificate of Secondary Education -

Lomwe Secondary School
Kilimanjaro
01.2017

Skills

  • Computer Maintenance and Administration
  • Server and Network Management
  • Troubleshooting and Network Support
  • HTML
  • CSS
  • PHP
  • JavaScript
  • Microsoft 365
  • Database Management using MySQL
  • Database Management using Oracle
  • Firewall Configuration
  • Antivirus Management
  • Microsoft Office Suite
  • Sales
  • Marketing
  • Problem Solving
  • Leadership
  • Adaptability
  • Time Management
  • Communication
  • Teamwork

Projects

Final Year Project: Secured Distributed LAN with Voice over IP (VoIP), Designed and implemented a secured distributed LAN with VoIP capabilities, ensuring reliable communication and network security. Comprehensive Health and Nutrition Program for Adolescents in School (COMPASS PROJECT), Conducted field research on mental health, nutrition and health issues related to improper diets for children aged 13 – 15.

References

  • Mr. Innocent Yusufu, Senior Research Officer, African Academy for Public Health (AAPH), +255 786 922 112, iyusufu100@gmail.com
  • Mr. Samwel Steven, Operations Officer, Zhenhua Tanzania Logistics Company Limited, +255 787 969 677, mbishopsam@yahoo.com
  • Mr. Mussa Mwenda, Branch Manager, Fahari Motors, +255 685 636 556, musamwenda567@gmail.com

Languages

  • Swahili, Fluent
  • English, Fluent

Timeline

Audit Trainee

UBA Bank
04.2025 - 09.2025

Research Officer with ICT

African Academy for Public Health
02.2024 - 05.2024

Sales & Marketing Officer with ICT

Fahari Motors
07.2023 - 01.2024

ICT Officer

Tanzania Revenue Authority (TRA)
07.2022 - 10.2022

Bachelor of Science - Information Technology

The Institute of Finance Management (IFM)

Advanced Certificate of Secondary Education - PCB

St. Amedeus Secondary School

Certificate of Secondary Education -

Lomwe Secondary School

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