Ericka Aguilar
Fairfield,CA
Summary
A detail oriented Human Resources professional with strong organizational skills. Experience managing HR records, employee hiring, and new hire onboarding process. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Human Resources Specialist
FirstSteps For Kids
12.2023 - Current
- Collect, file, and monitor all required documentation including but not limited to background and fingerprint clearances, TB clearance, driver’s license and insurance documents, signed job descriptions, acknowledgement of receipt of Employee Handbook and other employment agreements
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Process Promotions paperwork and compensation increase for all regional offices
- Process HR mail - EDD, Worker’s Compensation, Employment Verification Requests, etc
- Submit clearance documentation for Educational Institutions
- Maintains employee confidence and protects payroll operations by keeping information confidential
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees
- Assisted with semi-monthly Payroll Process
Human Resources Assistant Manager
Carneros Resort & Spa
05.2023 - 09.2023
- Responsible for all aspects related to the hiring of associates
- Responsible for all internal employee transactions and processes (i.e. promotions, transfers, terminations, etc.)
- Assisted with employee relations and incentive programs; resolved issues as they arise.
- Ensured managers are using positive coaching, counseling and discipline to address issues and concerns.
- Helped coordinate team member relations programs (i.e. Holiday events, all associate quarterly meetings, etc.)
- Managed workers compensation claims and hotel safety related issues.
- Assisted eligible employees with the enrollment of benefits
- Conducted career fairs, screened resumes and pre-screened applicants to build candidate pipelines and enhance company culture.
Human Resources Coordinator
Carneros Resort & Spa
04.2022 - 05.2023
- Approached all encounters with guests and associates in an attentive friendly courteous and service oriented manner
- Answered phone calls promptly and responded to inquiries from callers seeking information.
- Created and maintained new hire personnel files and entered them into Human Resources Information Systems.Ensured accurate maintenance of all employee records and files.
- Handled onboarding of new hires. Assisted managers with hiring processes and issues.
- Completed background checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and creating offer letters.
- Supported HR functions with data entry, and general HR tasks.
- Distributed employee newsletter.
Sales Support Generalist
Victoria's Secret
10.2017 - 04.2022
- Worked with sales team to collaboratively reach sales targets
- Engaged with customers warmly and provided immediate and dedicated assistance.
- Reconciled cash drawer at start and end of each shift, accounting for any errors and resolving discrepancies to maintain accuracy.
- Trained and served as peer coach for new sales associates in product knowledge, selling techniques and company procedures.
- Answering calls addressing customer inquiries, solving problems and providing new product information.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
Education
Bachelor of Science - Business Administration-Human Resources Management
California State University - Long Beach
Long Beach, CA05.2021
Associate of Science - Business Administration
Solano Community College
Fairfield, CA05.2019
Skills
- Bilingual (English & Spanish)
- Positive Attitude
- Communication Skills
- Interpersonal Skills
- Flexible and Adaptable
- Self-motivated
- Team Player
- Multitasking Abilities
- Time Management
- Willingness to Learn
- Attention to Detail
- Data Entry
- Dependable and Responsible
- Planning and Coordination
- ICIMS-Applicant Tracking System
- UKG UltiPro
- ADP Workforce now
- Microsoft Office (Excel, Word, Powerpoint, Outlook)
- Customer Service
References
Nanci Gonzalez
Human Resources Manager
Carneros Resort and Spa
707-775-9701
Jeffery Jake
Executive Chef
Carneros Resort and Spa
707-225-1246
Lindsay Arnold
Director of Rooms
Proper Hospitality
702-493-5672
Timeline
Human Resources Specialist
FirstSteps For Kids
12.2023 - Current
Human Resources Assistant Manager
Carneros Resort & Spa
05.2023 - 09.2023
Human Resources Coordinator
Carneros Resort & Spa
04.2022 - 05.2023
Sales Support Generalist
Victoria's Secret
10.2017 - 04.2022
Bachelor of Science - Business Administration-Human Resources Management
California State University - Long Beach
Associate of Science - Business Administration
Solano Community College
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