Summary
Overview
Work History
Education
Skills
love helping those in need.
Additional Information
Timeline
Generic

Ericka Applebee

Norton,MA

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Outgoing and friendly receptionist/CNA delivering customer service.


Overview

23
23
years of professional experience

Work History

Receptionist

Careone@randolph
Randolph, MA
05.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • screen visitors of covid symptoms and encourage face mask while in the building.

CNA

Careone@randolph
Randolph, MA
02.2021 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Home Health Aide

Caretenders Home Health Agency
Braintree, MA
08.2019 - 02.2020
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Administered prescribed medications under direction of physician.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

CNA

Careone@randolph
Randolph, Massachusetts
05.2003 - 08.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Rehabilitation Aide

ASCEND Therapeutics
Randolph, Massachusetts
06.2012 - 06.2017
  • Performed treatment procedures to improve patient's functioning.
  • Prepared patients for treatment by positioning, dressing or removing external supports.
  • Assisted patients during ambulation to prevent injuries.
  • Administered structured activities to socialize patients.
  • Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
  • Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
  • Scheduled patient appointments and assisted therapists and office staff with prioritizing and organizing caseloads.
  • Transported patients to and from treatment areas using wheelchairs and assistive devices.
  • Recorded and maintained patients' attendance in client records.
  • Maintained occupational therapy supply inventories by regularly monitoring stock to determine product levels and anticipate supply needs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

High School Diploma -

Southeastern Regional Vocational Technical High
Easton
06.2000

Skills

  • Call Answering and Routing
  • Positive Attitude and Energetic
  • Visitor and Customer Relations
  • Reminder Calls
  • Operating Telephones
  • Visitor Monitoring
  • Office Supplies and Inventory
  • Making Appointments
  • Call Transfers

love helping those in need.

I volunteer my assistance to a 86 year old sweet elderly lady that is in need at times with daily needs. like taking out the trash, meal prep, organizing clothes for the week, laundry when needs done. making sure she as enough food and daily toilet materials.

Additional Information

I am excellent worker who loves helping those that can not do for themselves. I am willing to learn new thing when giving the opportunity. I am very flexible. I am very well like.

Timeline

Receptionist

Careone@randolph
05.2022 - Current

CNA

Careone@randolph
02.2021 - Current

Home Health Aide

Caretenders Home Health Agency
08.2019 - 02.2020

Rehabilitation Aide

ASCEND Therapeutics
06.2012 - 06.2017

CNA

Careone@randolph
05.2003 - 08.2019

High School Diploma -

Southeastern Regional Vocational Technical High

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Ericka Applebee