Ericka Burroughs
Empire,AL
Summary
Highly-motivated employee with 25 years of experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Operations Manager
Perry Supply
Birmingham, Alabama
01.2021 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Warehouse Supervisor
Perry Supply
Birmingham, Alabama
11.2014 - 10.2021
- Supervised loading and unloading of materials from incoming trucks.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Maintained and updated inventory records accurately.
- Reviewed supplies inventory levels and purchased necessary items.
Buyer/Inside Sales Representative
Perry Supply
Birmingham, Alabama
12.2013 - 01.2015
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Maintained supplier relationships to improve lead time, cost and quality.
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
Buyer/Warehouse Manager
Twin Pines
Birmingham, Alabam
02.2012 - 03.2013
- Requested pricing quotes from suppliers to determine best source of supply.
- Developed relationships with vendors to secure better prices and payment terms.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
- Managed inventory control systems to track stock levels, deliveries and related information.
Warehouse Receiving Clerk
Twin Pines
Birmingham, Alabama
04.2011 - 03.2012
- Received incoming shipments and verified contents against packing slips.
- Stocked shelves with received inventory, ensuring accuracy of product counts.
- Operated a forklift to transport heavy items throughout the facility safely.
- Organized warehouse space to maximize efficiency of receiving operations.
Skills
- Workflow Optimization
- Inventory Management
- Customer Service
- Document Control
- Maintenance Planning
- Performance monitoring
- Production
- Health and safety compliance
- Inventory Control
Timeline
Operations Manager
Perry Supply
01.2021 - Current
Warehouse Supervisor
Perry Supply
11.2014 - 10.2021
Buyer/Inside Sales Representative
Perry Supply
12.2013 - 01.2015
Buyer/Warehouse Manager
Twin Pines
02.2012 - 03.2013
Warehouse Receiving Clerk
Twin Pines
04.2011 - 03.2012
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