Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERICKA BUTLER

Southington,CT

Summary

Enthusiastic Registered Client Service Manager in a holistic financial planning practice catering to high-net-worth clients. Over three years of experience in the financial services industry specializing in client relationship management and operational execution. Possesses a comprehensive understanding of financial products, regulatory compliance, CRM systems, planning tools, brokerage platforms and wealth management software. Recognized for providing personalized, exceptional client service fostering long-lasting relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Client Service Manager

Covenant Wealth Advisers
02.2025 - Current
  • Serves as primary client contact
  • Facilitates client onboarding including account opening
  • Updates and manage client records in CRM systems
  • Processes transfers, distributions, contributions and Roth conversions
  • Monitors account activity, cash flow, and trade accuracy
  • Executes trades
  • Prepares Advisory Account proposals
  • Assists in financial plan preparation through data gathering, system updates, and proofreading

Practice Support Associate

Genesis Financial Group
10.2022 - 02.2025
  • Provided operational and administrative support to Financial Advisors
  • Prepared client meeting files and agendas
  • Opened, serviced and maintained accounts
  • Gathered and entered client data into planning tools
  • Executed trades and other transactions
  • Utilized CRM software to maintain accurate client records
  • Participated in marketing efforts and community engagement events

Client Service Associate

UBS Financial Services
08.2021 - 10.2022
  • Provided operational and administrative support to Financial Advisors
  • Utilized CRM software to maintain accurate client records
  • Maintained procedure manual
  • Opened brokerage accounts and processed transactions

Town Clerk

Town of Simsbury
06.2016 - 08.2021
  • Served as Department Head, supervising Assistant Town Clerks
  • Maintained Town’s records
  • Prepared Town Clerk’s annual budget and monthly/quarterly financial reports
  • Managed Town Clerk’s webpage
  • Collaborated with other Town Departments and various State Agencies
  • Applied for grants
  • Served as keeper of the Town’s vault, Town Seal and the Town’s Charter/Code of Ordinances

Education

B.S. Degree - Marketing

Central CT State University
New Britain, CT
01.2015

A.S. Degree - Marketing

Naugatuck Valley Community College
Waterbury, CT
01.2010

Skills

  • Excellent communication skills
  • Meticulous attention to detail
  • Proficient in MS Office
  • Results-driven with reliable task completion
  • Adept at managing multiple responsibilities
  • Collaborative team player

Certification

  • Series 7 General Securities Registered Representative
  • Series 66 Registered Investment Advisor
  • Insurance Producer
  • Certified Connecticut Town Clerk

Timeline

Client Service Manager

Covenant Wealth Advisers
02.2025 - Current

Practice Support Associate

Genesis Financial Group
10.2022 - 02.2025

Client Service Associate

UBS Financial Services
08.2021 - 10.2022

Town Clerk

Town of Simsbury
06.2016 - 08.2021

B.S. Degree - Marketing

Central CT State University

A.S. Degree - Marketing

Naugatuck Valley Community College

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