Ericka Carnell
Fairburn,GA
Summary
With 15 years of experience in diverse pharmacy settings, highly skilled CPhT proficient in HIPAA compliance and dedicated to providing exceptional patient care. Works well independently or as part of a team, self-directed and capable of effective collaboration. Expertise in navigating pharmacy software systems and handling complex insurance claims to streamline operations and support healthcare teams in delivering high-quality service.
Overview
15
15
years of professional experience
Work History
Prior Authorization Specialist
Asembia
01.2023 - Current
- Assist MD office's by processing prior authorizations
- Complete verification of insurance coverage and eligibility before submitting prior authorization requests
- Collaborate with MD to obtain required clinical information needed for approval
- Submit prior authorization requests through online portals also fax and phone
- Monitor status of prior authorization request, follow up with insurance companies to ensure timely approvals or denials
- Also provide update to MD office regarding prescription status
- Document all prior authorization requests, approvals, denials, MD and insurance communications
- Provide financial assistance through copay cards, foundations and assistance programs
- Triage high volume of phone calls in call center environment including patients and MD offices, while also performing day to day operations
- Ensure compliance with HIPAA regulations regarding patient privacy and security measures
Pharmacy Technician II
Encompass Rx - CVS Health
10.2020 - 01.2023
- Processed and billed patient insurance
- Performed insurance verification checks along with prior authorization status checks
- Assisted patients with applying for government funding for various medication programs
- Applied co-pay card to patient accounts
- Answered a high volume of calls from patients and healthcare providers
- Provided back-up support to team members as a Peer Assisted Leader
- Also trained and mentored new staff
Senior Certified Pharmacy Technician
Paragon Healthcare
05.2019 - 09.2020
- Assisted pharmacist in the filling and processing of specialty IV medications
- Senior mixing technician for compounding of sterile IV products
- Performed weekly patient assessments while gathering patient needs regarding supplies and delivery requirements
- Managed and directed daily workflow of pharmacy technicians to ensure efficient operations
- Maintained standards by orienting, training and monitoring new pharmacy technicians
Compounding Pharmacy Technician
Soleo Health
09.2018 - 05.2019
- Prepared sterile IV medications including: IV antibiotics, inotropes, TPN's and chemotherapy compounds under the direction of a licensed registered Pharmacist
- Performed all cleaning and maintenance of the pharmacy clean room and equipment in accordance with company and state regulations
- Ordered, received and stored medications and supplies from vendors
- Picked and packed supplies and medications for shipment to patient homes
Compounding Pharmacy Technician
Option Care
06.2015 - 09.2018
- Prepared sterile TPN compounds, IV antibiotics, inotropes and chemotherapy compounds
- Cleaned, calibrated and tested IV infusion pumps
- Performed air sampling testing
- Performed weekly patient assessments regarding drug and supply refill orders
Pharmacy Technician II
Home Care Medical
08.2010 - 02.2015
- Prepared sterile TPN compounds and IV antibiotics
- Assisted patients with OTC medications and medical supplies
- Followed medication-handling techniques to minimize risk and maintain accuracy
- Performed insurance verification checks
- Picked, packed and shipped patient medication and supplies
Outpatient Pharmacy Technician Extern
Wheaton Franciscan Hospital
01.2010 - 05.2010
- Assisted patients with prescription medication orders
- Entered orders in computer system for refills
- Performed insurance verification checks
- Filled medication bottles with measured medication amounts manually and mechanically
- Stocked medications and supplies daily
Education
Diploma - Pharmacy Technician Program
Milwaukee Career College
Wauwatosa, WI06.2010
Skills
- Prior authorization
- Claims processing
- Data entry
- Pharmacy software systems
- Microsoft Excel
- Microsoft Word
- Outlook
- Sterile IV compounding
- Patient care
- Customer care
Timeline
Prior Authorization Specialist
Asembia
01.2023 - Current
Pharmacy Technician II
Encompass Rx - CVS Health
10.2020 - 01.2023
Senior Certified Pharmacy Technician
Paragon Healthcare
05.2019 - 09.2020
Compounding Pharmacy Technician
Soleo Health
09.2018 - 05.2019
Compounding Pharmacy Technician
Option Care
06.2015 - 09.2018
Pharmacy Technician II
Home Care Medical
08.2010 - 02.2015
Outpatient Pharmacy Technician Extern
Wheaton Franciscan Hospital
01.2010 - 05.2010
Diploma - Pharmacy Technician Program
Milwaukee Career College
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