Ericka A. Carter
LITHONIA,GA
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
9
9
years of professional experience
Work History
Merchandise/Technology Lead
Georgia State University Bookstore
Atlanta, Ga
12.2017 - Current
- Managed and motivated project teams to promote collaboration and keep members on-task and productive
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access
- Closely collaborated with project members to identify and quickly address problems
- Kept project teams on-task with proactive control of budgets, schedules and scopes
Hostess/Server
Chilis Bar & Grill
Lithonia, GA
01.2017 - 11.2017
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction
Engineering Intern
Naval Air Warfare Center
Orlando, FL
05.2015 - 07.2015
- Conducted research on VMware optimization for efficient server virtualization, capacity management and performance capabilities
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports
- Learned about selection of complete hardware and design, including development of network architectures
Education
Bachelor of Science - Economics, Computer Science
Georgia State University, Andrew Young School Policy Studies
Atlanta, GA05.2020
Skills
- Quality assurance
- Team leadership
- Planning and implementation
- Operations Support
- Lab test setup
- Statistical techniques
- Strong verbal communication
- Strong analytical skills
Timeline
Merchandise/Technology Lead
Georgia State University Bookstore
12.2017 - Current
Hostess/Server
Chilis Bar & Grill
01.2017 - 11.2017
Engineering Intern
Naval Air Warfare Center
05.2015 - 07.2015
Bachelor of Science - Economics, Computer Science
Georgia State University, Andrew Young School Policy Studies